• Played a key role in the initiation, planning, and execution related to the SDLC process of projects.• Developed project plans using Gantt chart tools and coordinated with stakeholders.• Enriched PRDs and project plans with work breakdown structure.• Acted as a bridge between technical and business unit stakeholders, facilitating alignment on project requests.• Participated in release planning activities, ensuring timely delivery to beta and public users.• Wrote test cases for PRD requirements and conducted manual test activities.• Managed new feature requests and application bugs from public customers, maintaining high customer satisfaction via the Kanban board.• Created a Jira workflow for the orderly processing of new requests and PRDs, gaining satisfaction from the business unit and senior management.• Involved in numerous B2B, B2C, and DWH projects.• Organized project alignment meetings between stakeholders, sharing meeting notes and action items to enhance project performance.

• Created wireframes for requirements in PRDs.• Collaborated with the designers on PRD requirements to ensure accurate design implementation.• Explained requirements and designs to the technical team, ensuring correct understanding and addressing product questions from stakeholders.• Opened tasks in the Jira product backlog based on PRD requirements and participated in sprint planning with other team leaders.• Conducted user acceptance tests after the development of requirements was completed.

• Organized Agile - Sprint meetings, including Pre-Grooming, Grooming, Sprint Retro, Backlog Refinement, and Sprint Planning.• Supported teams in maintaining focus on relevant subjects during meetings.

• Enriched product requirement documents with flow charts, UML diagrams, and user stories on Confluence to enhance stakeholder understanding.

During my internship, I learned about baseball, golf, and softball sports domains and since I was the first business analyst in the company, I analyzed how business analysis could be integrated into this domain.• Collected and documented requirements by negotiating with customers.• Explained and documented the features of previously developed company products.