* Analyze the requirements and provide Software Design* Check existing systems and suggest improvements* Develop new systems to increase company efficiency* Apply tech solutions to strengthen systems* Receive and relay information to and from stakeholders

With the surge of smartphone adoption and increasing data services, operators nowadays need to not only focus on traditional network KPIs but also face challenges in providing quality improvement and assurance for E2E service as well as better end-user experience. Featuring in-depth understanding of end-user experience, innovative optimization and IP visualization,Huawei SmartCare enables:- Shift of focus from traditional KPIs to end-user experience- Reduce customer care responses from days to minutes- Handle customer complaints faster, increase First Call Resolution- Improve overall quality of customer serviceAs a Software Engineer at SmartCare, I have accomplished following items;* Contributed to many challenging projects as a software/system engineer and delivered these projects to customers that operates in Germany, Thailand, Kuwait, Saudi Arabia, Turkey* Supported customers on-site, provided solutions and designs to projects .* Since SmartCare is a big data platform, i have worked on Hadoop, Spark, HBase, Hive and developed applications that orchestrates big data with meaningful calculations and aggregations.* Developed and designed many dynamic web applications using Spring.* Developed and designed a data visualization app that uses React, Redux on the front-end and Spring in the back-end for C.x.O. level managers.

* Contributed to SDP (Service Delivery Platform) projects for leading telecom companies as a both frontend and backend developer. I was the key team member and technical lead.* Designed and implemented complex flows that interacts with multiple components using SOAP.* Created several custom components/libraries using JavaScript.* Applied design mockups/wireframes to web application pages.* Designed responsive pages for mobiles and desktops.* Supported and guided Huawei’s customers for successful product version upgrades many times.* Used both Waterfall and Agile methodologies in our projects.* As per CMMI requirements, I have done code reviews (using Smartbear), package automations (Using Jenkins and Huawei’s ICP-CI)* I have setup end to end automation for a project. It includes code compilation, unit test execution, Javadoc generation, static check analysis, findbugs, cpd, pmd, kloc calculation, package creation and tomcat deployment. Then notifies all stakeholders for the updates.* I have written many scripts using Ant and shell(bash) for automations and continuous integration.* Used technologies are: Java (Struts2, Hibernate, Spring, XDIME, Freemarker Template Engine), SQL (Oracle), Linux (SLES) JavaScript (jQuery, underscore.js, bootstrap, async.js), SOAP, Tomcat etc.

* Contributed to development of Dentalbulut Cloud Software* Developed Real Time Web application using MeteorJS with ddp (distributeddata protocol)* Used several frontend components like jQuery, Underscore.js, lodash, async.js* Designed responsive web pages using bootstrap.

* Installed new operating systems and cleaned up existing servers, configuredtheir hardware, peripherals, services, settings, directories, storage, etc. as perproject requirements* Configured central logging system (Using logstash and graylog)* Configured central monitoring system (Using nagios)* Used Gitlab, Jenkins (Hudson), Redmine* Used Agile methodology. (Scrums everyday, Sprints every two week etc.)

* Created a thin client operating system based on linux for a specific purpose.* Contributed to development of Kelebek Thin Client

* Researched how Oracle SQL works and wrote simple SQL scripts.* Used Oracle Linux