Experience/Specialism’s•Trainer - experienced in delivering high profile Training within a professional government organisation. Specialized in delivery of Induction courses and Introduction to Human Rights courses. Well versed with all aspects of administration work regarding Training and highly experienced in Training Evaluations analysis and writing Evaluation reports for Heads of Organisations. •Administrator – Very experienced in all aspects of administrative work and I work effectively and efficiently both independently and in a team. •Sales – Highly experienced in both telesales and customer focused sales. Thrive on working to targets and tight time scales. •Customer Services - All my jobs have had an element of customer service. I am able to deal with customers confidently and professionally and am well versed with the ethics of customer service.•Excellent writing skills – Letter writing and Report writing•Very Good knowledge of Microsoft office tools - Excel, word and power point•Well spoken and confident communicator – dealing with internal and external stake holders in person and by phone, fax and-mail. I write, read and speak fluently in English and speak Hindi and Gujarati fluently•Work to time scales and targets – enjoy working to targets and tight deadlines which are recognised in my appraisal reports •Adapting to change - Working in the Home office support service department meant working in a very demanding and volatile environment where changes were made over night due to policy changes in the parliament. I also worked in various different departments of the Home office as staffs were often rotated due to business needs. I enjoyed the challenge of working in different departments and hence developed my skills and knowledge•I a well travelled and have a real interest in people and cultures and am specially interested in the Middle East.