Alpha A. Balde Email & Phone Number

Hollywood, Florida, United States

Leads coalition of nonprofits and public service organizations in the provision of high quality tax preparation services to individuals and families.

Hollywood, Florida, United States

Miami

With over 65 years of combined experience in emergency management and disaster recovery, Compass 82 provides a fast-track to disaster recovery through Education, Advocacy and Recovery Solutions.Work history: Disaster Case Manager - Hurricane Michael (August 2020-present)Disaster Case Manager- Hurricane Irma (October 2019-January 2020)

Miami/Fort Lauderdale Area

Consultant, Prosperity Campaign (October 2020- present)Community Prosperity Director (Jan to July 2020)

Miami/Fort Lauderdale Area

• Provided federally-funded disaster relief to eligible Hurricane Irma and Hurricane Maria survivors statewide. Duties and major accomplishments:
• Expedited the delivery of over 70 durable medical equipment and devices valued at over $155,000.
• Developed outreach partnerships with over 90 community based agencies.
• Designed and managed a database with over 150 clients spanning 18 counties.
• Provided information and referrals to over 160 community services for 55 clients.
• Brokered 44 job-seekers referrals to 15 workforce development providers in 16 counties.

San Francisco, CA

• Provided team-led oversight and support of over 380 unionized workers delivering an array of home care services to over 1200 low-income seniors and/or people with disabilities in San Francisco county.Duties and major.
• Led 8-10 team members supervising 380+ home care providers following major departmental restructure.
• Revised time verification processes to facilitate payroll and billing of over $322,000 in authorized services per pay period.
• Designed 8 operations guides and job aids to standardize core supervisor functions.
• Inspired and implemented 4-tier supervision matrix that set objective parameters for prescribed support activities.
• Drove the creation of management information reports to monitor & track 5 core supervisor activities.

Portland, Oregon Area

• Facilitated sourcing, delivery, training and ongoing support to school-based and community based food distribution programs in 6 counties with a special emphasis on program expansion and sustainability in the Portland.
• Achieved a 32% increase in funds for expansion of School Pantry program in a high-need urban district.
• Monitored and tracked $840,000 in operating funds & expenditures tied to 11 local and private grants.
• Secured State Services Corps grant to expand 5 year Produce Initiative via demonstration pilots & volunteer outreach.
• Centralized all outputs and outcome measures to facilitate reporting for 10 local & private child hunger program grants.
• Ensured the timely submission of all grant reports and applications in collaboration with grant writer.

Austin, Texas

• Plans & coordinated 16 Older Americans Act programs within a 10 county, 8,500 square mile region in accordance with the Agency's Area Plan.Major duties and accomplishments:
• Administered and monitored a $3,000,000 annual budget in support of 16 services benefiting over 14,000 clients.
• Funded over 47,000 rides & over 390,000 meals per year through monthly reimbursements for authorized services.
• Achieved a 10-fold increase in clients reached over the prior-year’s Medicare open enrollment outreach period.
• Ensured compliance with contract provisions & state administrative codes through annual fiscal/program monitoring & monthly performance measure testing.
• Ensured timely validation of reports in order to authorize monthly reimbursements by monthly payment deadlines.

Austin, Texas

• A free Tax Assistance Program utilizing 600+ volunteers and preparing 18,000+ tax returns at a $2.1 million cost savings each year. Major activities and accomplishments:
• Launched 6 tax centers which expanded services to 5,000 urban and rural residents.
• Managed $700,000 in annual operating budget ensuring all operating expenditures were within approved limits.
• Coordinated outreach efforts within 3 counties that contributed to a 16% increase in federal tax refunds claimed.
• Streamlined operations that resulted in a 12% increase in services delivered to walk-in clients within a year.
• Recruited & hired 15 - 20 temporary operations staff with varied skill sets complimenting a diverse client base each year.

Austin, Texas Area

• Spearheaded the promotion of free income tax assistance through events, presentations and distribution of materials in partnership with area non-profits, local government and local businesses with a special focus on.
• Spurred a 173% growth in households served through impactful and timely outreach initiatives.
• Spearheaded a pre-season mailing campaign targeting 600 social service agencies.
• Conducted informational presentations to over 60 partner agencies each year.
• Disseminated information and door prizes while attending 45 community events each year.
• Distributed over 50,000 promotional materials through targeted area school districts each year.

Austin, Texas Area

• Play a key administrative role in the launch of new partnership with the Internal Revenue Service to streamline and boost participation in free income tax assistance services in Central Texas with a special focus on.
• Secured federal grant award providing 10 AmeriCorps*NCCC volunteers for 6 weeks.
• Pioneered and developed the script for the production of a 10-minute volunteer recruitment video.
• Managed volunteers at flagship tax center open 60+ hours per week and serving over 3,000 households.
• Garnered 1 of 4 national “Spirit of Service” awards in recognition of anti-poverty work.
• Garnered “Outstanding Service Leadership” award from a local IRS employee organization

Greater New York City Area

• Orchestrated the scheduling & placement of national advertising campaigns while providing administrative support for two sales groups.Major tasks and accomplishments:
• Executed 10 national program sponsorship campaigns featuring 20 household brands.
• Implemented 4 week-long quarterly program sponsorship campaigns valued at $15,000-$20,000.
• Prevented a potential $13,000 revenue loss during the first 3-months on the job.
• Prepared monthly industry reports tracking major advertisers within 15 competitive magazines.

Greater New York City Area

• Provided administrative support for 4 national account executives.Major tasks:
• Distributed insertion orders with specifications to traffic, production and finance departments.
• Reviewed, tagged and distributed comps, checking copies and media kits to media buyers.
• Prepared client packages for shipment through mailing department.
• Coordinated lunch reservations for business meetings.
• Organized and edited materials for sales presentations.

Greater New York City Area

• Provides training, employment and supportive services to adults with developmental disabilities.Major tasks and accomplishments:
• Facilitated vocational training & skills development for 25 adults with development disabilities.
• Conducted weekly site visits to monitor performance and solicit feedback from training hosts.
• Conducted weekly job development workshops for 7-10 active clients.
• Enrolled 4 new clients into vocational training programs.
• Prepared case notes and progress reports for review by management & state/city funders.

Ma

Bachelor'S Degree

High School Diploma