-Managed and streamlined all CRM and outbound sales processes, such as customer research & profiling, canvassing, handling issues & feedback, customer visits, and maintained after-sales service-Engaged and managed 2500+ B2B customers within SOUVIA existing databased, leveraging order history, industry sectors, and key contact-Achieved highest KPI in the team (more than 94% within 3 months) by utilising online channels to engaged online marketing interaction with customer (actively promoted cross-sold and upsold product offerings, scheduled customer visit, testimonial request, and resolved concern)-Contributed to the company’s revenue target with the highest achievement in 3 consecutive months-Created new campaign idea to increase retention with positive impact

• Managing company press releases related to company achievement information, project maintenance processes, and other company information, to be provided to related parties such as Ministries or other agencies (ESDM and PLN), District Government, Community and media• Organizing correspondence to be given to related parties• As a communication intermediary in providing periodic reports regarding the latest information on ongoing projects to the media in Indonesia• As a communication intermediary with stakeholders to respond and consult policies and regulations related to projects that are being carried out by the company• Identify opportunities and potential obstacles in terms of regulations, government incentives, policy changes, and practices related to new projects• Coordinate information regarding new project bidding to relevant departments

• Conducting research and analysis on the mapping of investment potential and competitiveness by other countries as a state investment performance report• Providing initial stage assistance to foreign companies wishing to invest in Indonesia, such as Hyundai Energy Indonesia for battery investment in Indonesia• Compile a comprehensive study by collecting and analyzing relevant data regarding the potential of the battery industry in Indonesia• Managing the narrative of the Ministry of Investment's social media content regarding education on how to invest in Indonesia to the public, media and investors

• Conducting an analysis of the potential of private universities in Indonesia through an analysis of university rankings, quality of alumni, tuition fees, and other lecture needs which could be reasons for international students to study in Indonesia, especially majoring in Medicine• Building relationships by making communication contacts with 18 private universities in Indonesia, such as UMJ, Moestopo University, UPH, YARSI, and other private universities in achieving the target of fulfilling the information needed by companies• Conducting hearings on private universities in Indonesia as a follow-up to find out the ways of cooperation and opportunities for international students

• Organized 13 educational seminars on introductory education and marketing to increase the interest and potential of high school students in Indonesia to study in Malaysia• Map the potential for continuing education for high school students by analyzing the interests of prospective students through collecting questionnaires and comprehensive lecture consultations for more than 30 high school students• Provide assistance to high school students who will re-register at the destination foreign university• Successfully achieved the target of 16 students per enrollment enrolling in college through the Indonesian Kuyliah Revolution