Who I Am: A sales leader who has led large and small sales teams to consistently achieve targets and expand market territory across the retail, CPG, technology, and software industries in inside sales, outside sales, channel sales, and B2B sales environments. What I Do: I inspire teams to exceed their expectations and goals. I look to answer: What will drive each team member to excel? How can I help them reach their full potential? What do they need from the company and me to succeed? My job is to recognize and uncover their true ambitions, and provide a path to make them achievable.How I Do It: Successful leadership requires both coaching and management of a team. I develop and coach my teams utilizing a tailored sales process, CRM, and forecast training. I provide the necessary tools and education to allow my team members to perfect their craft. I praise great accomplishments, and privately point out opportunities for improvement. I lead the team by clearly communicating our process, upholding the Twilio Magic, and fostering an environment where the team comes first. Let’s celebrate our wins and repeat those best practices to achieve more wins, so that we can keep celebrating. To me, that is creating a winning culture. A culture where ideas are welcomed, conflicts are openly debated, decisions are made with integrity, and the team is moving as one in the same direction.