Business Intelligence Analyst
Current• Analyzed and optimized 12 key organizational KPIs, driving a 17% improvement in overall performance metrics.• Created compelling data stories by designing interactive, intelligent, and informative dashboards that provided critical insights to the business.• Managed and enhanced 10+ existing dashboards, data flows, and three legacy systems resulting in a 90% reduction in reporting errors. • Provided valuable recommendations and operational insights to improve existing and new processes such as third-party data sources and script scheduling, resulting in significant cost savings and improved efficiency.• Facilitated seamless collaboration between 4 cross-functional teams including data engineering, marketing technology, marketing front-end, and business intelligence teams to ensure project delivery.• Empowered 60+ employees through self-built training sessions on BI tools, data fundamentals, and systems, improving data democracy and literacy across the organization.