Alphonse Bilicic Email & Phone Number

Lake Oswego, Or, Us

Lake Oswego, Oregon, Us

• Source, recruit, and introduce Provider candidates of Family Medicine, Internal Medicine, Pediatrics, and OBGYN to non-profit Community Health Centers across the country.• Consults with hiring authorities on how to successfully recruit and on-board providers into their organizations.• Build and maintain relationships with clients and candidates in the healthcare industry.• Consults and provides compensation and benefits analysis to clients in order to help them be competitive within the healthcare industry.• Attends key conferences and symposiums with Primary Care Associations to generate new candidate and client relationships.• Facilitate and coordinate the interview process between candidate and client, including insight meetings, debriefs, and "how to win" discussions.• Direct and manage Junior Recruiters and Junior Account Executives on recruitment and business development procedures and processes. • Offers contract and salary negotiations for both client and candidate side, working to find the "middle ground" between both parties.

Lake Oswego, Oregon, Us

Responsible for Consultative services, account development, and candidate origination with Community Health Centers for a 16 state territory in the United States. • Locate business opportunities and open contract negotiation for recruitment services. • Collects job orders, description, and organizational information through an intensive interview with client.• Build and maintain relationships with clients and candidates in the healthcare industry.• Informs Community Health Center leadership teams (CEOs, COOs, CMOs, CIOs, CFOs, and Board of Directors) about the current changes taking place in the healthcare industry. • Consults and provides compensation and benefits analysis to clients in order to help them be competitive within the healthcare industry.• Attends key conferences and symposiums with Primary Care Associations to generate new candidate and client relationships.• Facilitate and coordinate the interview process between candidate and client.• Direct and manage Junior Recruiters and Junior Account Executives on recruitment and business development procedures and processes. • Prepare, debrief, and discuss the goals and mission of the interview process with both candidate and client.• Coordinate and negotiate salary/benefits between client and candidate.

Lake Oswego, Oregon, Us

Recruitment of Healthcare Leadership impact candidates, including CEOs, COOs, CMOs and Providers for Community Health Centers:• Source, identify, contact and recruit Healthcare Leadership impact candidates.• Interview candidates and match their work history, education, skills, abilities, and career desires with potential employers in their desired areas.• Build and maintain relationships with clients and candidates in the healthcare industry.• Facilitate and coordinate the interview process between candidate and client.• Prepare, debrief, and discuss the goals and mission of the interview process with both candidate and client.• Coordinate and negotiate salary/benefits between client and candidate.• Keep a consistent work schedule of business development and candidate recruitment cold calls.• Management of Applicant Tracking System data.• Edit and create job postings and attraction based marketing pieces for company and client.• Research and evaluation of the healthcare market for strategic positioning.• Prioritize my recruitment and business development projects based on need and the recruitment timeline process.

Responsible for sales development, prospect residents relations and leasing with the Vista St Clair and Celio Apartments in Portland, Oregon. • Coordination and processing of rental applications, includes running criminal background, credit checks, and rental references. • Charged with strategic marketing implementation for our properties, including formatting and writing Apartment Rental Descriptions and Attraction Based Marketing pieces. • Tenant relationship management, which includes handling customer complaints, scheduling maintenance and apartment upgrades.• Through relationship management, we maintained a 95% retention rate with our residents. • Worked an independent desk with little to no management supervision

Westborough, Ma, Us

In charge of Administrative and customer service relationship support and supervision for an non-profit energy savings company dedicated to helping Oregon and Washington residents reduce their energy output. • Tasked with reviewing and approving all incentive applications processed by the contact center. • Coordinated and lead the marketing and operations processes for the delivery of Energy Saver Kits to our customer base.• Provided backup for customer service phone lines and delivered superb customer service. • Database management and optimization• Coordination of strategic vision with the Trade Ally and Marketing departments. • Provided training and guidance to the Existing Homes Program Specialists on phone skills, customer service, and other job tasks.

Westborough, Ma, Us

Provides customer service and application processes for the Existing Homes Program of an non-profit energy savings company dedicated to helping Oregon and Washington residents reduce their energy output. • In charge of speaking directly with participants and contractors and building/maintaining relationships.• Coordinated thoroughly with other departments including Quality Control, New Initiatives, and Trade Ally. • Helps schedule energy savings appointments on a daily basis.• Begins processing of incentive applications for energy savings. • Main focus is to deliver extraordinary customer service through strong phone skills and conversational ability. • Lead the Missing Information process, includes: speaking daily with contractors and participants, being detailed and thorough to help collect the needed information for incentive processing.

Westborough, Ma, Us

Provided administrative front desk support for the Existing Homes Program of an non-profit energy savings company dedicated to helping Oregon and Washington residents reduce their energy output. • In charge of scheduling appointments and data entry for the contact center. • Performed vehicle maintenance, building maintenance, and office coordination. • Works closely with Contact Center and Finance on administrative support including organization/filing of applications, organization of participant checks, stuffing and sending participant checks. • Implemented new processes for the office to reduce office supply expenses.• Created and lead a "Green Team", an office initiative to reduce our waste and carbon footprint. • Maintained incoming phone lines for the main office and routed calls for our 120 person office.

Atlanta, Georgia, Us

Provided management, customer service training, and operations leadership at Jamba Juice in Beaverton, OR. • Trained new employees on cash handling processes, creating quality products, delivering superb customer service, and maintenance of our store.• Set sales goals on a weekly basis and implemented marketing techniques to draw in more customers. , opening the store and closing, events, hands on activity with guests, and helping out the Tanasbourne store when needed.• Cleaning duties, kitchen cleaning and duties, and backroom stock

Bachelor’S Degree, Business Administration - Human Resources Management

Associate Of Science (As), Human Resources Management And Services

High School