• Assist in developing HR strategies aligned with business goals for the Supply Chain and Retail departments.• Support workforce planning and talent management initiatives.• Facilitate change management processes to ensure smooth transitions and employee adaptation.• Manage the hiring processes to align with change management goals.• Assist in designing and implementing programs to improve organizational effectiveness.• Spearhead team-building activities and employee engagement initiatives.• Generate reports on key HR metrics such as turnover, employee satisfaction, and performance.• Support the implementation and enforcement of HR policies.

• Assess training and development needs through surveys, interviews, focus groups, and communication with managers, instructors, and customer representatives. (ADDIE MODEL)• Create, organize, plan, and present various forms of onboarding, orientation, and skills training for employees and customers. (NHO)• Develop unique training programs to fulfill workers’ specific needs to maintain or improve job skills.• Create and/or acquire training procedure manuals, guides, and course materials.• Present training and development programs using various formats including group discussions, lectures, simulations, and videos.• Maintain records of training and development activities, attendance, test results, and retraining requirements.• Assess training materials prepared by instructors.• Evaluate program effectiveness through assessments, surveys, and feedback. (TNA: Training Needs Analysis, Pre-Training Assessment, Post Training Assessment)• Maintain knowledge of the latest trends in training and development.• Prepare training materials for new company policies.

• Lead the development of new products and enhance core products to meet retail customers’ expectations.• Provide data-driven recommendations for new product launches using e-commerce analytics, Google Trends, and social media.• Achieve monthly financial targets by building a strong pipeline of breakthrough products.• Analyze market, product, and design trends to help the retail business stay competitive and lead the market.• Continuously improve the company's retail product development process.• Negotiate with suppliers/vendors on new product development.• Maintain strong relationships with external partners, including suppliers in China/US and category buyers from retail accounts.• Promote internal cooperation to ensure project alignment and manage risks to identify potential delays.• Monitor ongoing initiatives and conduct research.

Key Responsibilities• Conduct research on existing laws, issuances, studies, and other documents related to e-commerce.• Develop communication tools such as forms, surveys, manuals, and other documents.• Manage projects such as skills training initiatives and webinars with industry stakeholders.• Coordinate with government agencies, legislature, and multi-sector groups in the delivery of the above functions.Key Achievements/Projects• Project Manager for a training program aimed to reskill and upskill entrepreneurs, students, and the unemployed population.• Moderator for events and programs such as the launch of the eCommerce Philippines 2022 Roadmap and the Google MSME Caravan Mondays Webinars.• Creatives lead for the DTI YouTube Trade Tayo Series, mainly tasked with promotional materials and photo-video editing.

Key Responsibilities•Data analysis of branch exceptions to determine trends in practices, gaps in internal procedures, and AML risks.•Assess the risk management performance of branches and recommend possible sanctions, training programs, process improvements, or policy revisions/updates.•Manage overall reportorial requirements for use by other units such as the Regulatory Affairs Group and Operational Risk Management Group.Key Achievements/Projects•Developed a scorecard that shows the trends in branch, district, and regional performance from different control units of the bank.•Handled the preparation and implementation of new control processes for the division.•Assessed the division’s efficiency based on the utilization rate of each department and their specific processes.