Al Potts

Al Potts Email and Phone Number

Talent Development Manager @ Lumen Technologies
Phoenix, AZ, US
Al Potts's Location
Phoenix, Arizona, United States, United States
Al Potts's Contact Details
About Al Potts

Al Potts is a Talent Development Manager at Lumen Technologies. He possess expertise in call centers, telephony, telecommunications, wireless, broadband and 14 more skills. Colleagues describe him as "Al is a man of integrity with exceptional skills and diversity. Good follow through on projects with proven success."

Al Potts's Current Company Details
Lumen Technologies

Lumen Technologies

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Talent Development Manager
Phoenix, AZ, US
Website:
lumen.com
Employees:
52037
Al Potts Work Experience Details
  • Lumen Technologies
    Talent Development Manager
    Lumen Technologies
    Phoenix, Az, Us
    View
  • Lumen Technologies
    Talent Development Manager
    Lumen Technologies Jun 2020 - Present
    Phoenix, Arizona, United States
    View
  • Centurylink (Formerly Qwest)
    Lead Talent Development Consultant
    Centurylink (Formerly Qwest) Jan 2018 - Present
    Phoenix, Arizona Area
    View
  • Centurylink
    Supervisor
    Centurylink Jan 2013 - Present
    Supervision of a team of 15 to 25 Sales and Service Associates. Representatives handle incoming calls for new and existing customers. Responsibilities consist of coaching, development, and training of new and tenured employees.
    View
  • Centurylink
    Corporate Trainer
    Centurylink May 2003 - Jan 2013
    Training and facilitation of new and existing representatives and managers. Duties included training classes, partnering with the development team, assisting supervisors in employee development, working in vendor locations etc. Responsible for class retention, sales objectives and maintaining relationships with center leadership.
    View
  • Centurylink
    Call Center Manager
    Centurylink Dec 2011 - Mar 2012
    Phoenix, Arizona Area
    Interim position of managing an inbound call center of 75 employees. Responsible for the budget, sales objectives and supervision of occupational and management employees.
    View
  • Qwest
    Sales And Service Representative
    Qwest Feb 2000 - May 2003
    Phoenix, Arizona Area
    Handling incoming calls for new and existing customers. Products included telephone, internet, video and wireless services. Responsibilities consisted of attaining a monthly sales objective, as well as servicing current customer accounts.
    View

Al Potts Skills

Call Centers Telephony Telecommunications Wireless Broadband Customer Experience Training Delivery Troubleshooting Training Sales Sales Management Customer Service Business Development Voip Ip Vendor Management Vendor Relationships Team Building Customer Retention

Frequently Asked Questions about Al Potts

What company does Al Potts work for?

Al Potts works for Lumen Technologies

What is Al Potts's role at the current company?

Al Potts's current role is Talent Development Manager.

What is Al Potts's email address?

Al Potts's email address is al****@****msn.com

What is Al Potts's direct phone number?

Al Potts's direct phone number is +125385*****

What skills is Al Potts known for?

Al Potts has skills like Call Centers, Telephony, Telecommunications, Wireless, Broadband, Customer Experience, Training Delivery, Troubleshooting, Training, Sales, Sales Management, Customer Service.

Who are Al Potts's colleagues?

Al Potts's colleagues are Priyanshi Singh, Paul Atkinson, Kimberly C., M Keshav Murthy, David Walbridge, Meredith Mcnulty, Ted Williams.

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