From filling medical preorders to explaining the effects of different cannabinoids and terpenes to a first time user, my job at Mary & Main is a well rounded experience. Being a medical/recreational cannabis store, the day to day operations consist of me arriving 30 minutes before we open in order to disinfect all surfaces of my station and start my register. Once the registers are on, the pre orders flood in and must be filled before we open. Upon opening, the store usually experiences a slight morning rush of medical and recreational pick up orders. We are tasked with assisting all customers throughout the day with any questions or concerns they may have regarding their orders and subsequently filing said orders.

Through careful observation accompanied by a detailed documentation process, I composed reports meant to clarify any and all details of a warranty claim. On an average day I was tasked with completing 2-4 inspections with a fluctuating level of difficulty. Some are as simple as an oil leak but the vehicle can be suffering from anything ranging from a tripped sensor to a blown motor with metal in the transmission. Every inspection requires a list of photos regardless of the vehicle including;Every page of the repair order (including the techs hand written notes)All fault code scan resultsTire placard and door vinOdometerEngine bayFull exterior (all sides)License plateService historyAll damaged parts

Spin Co. is an electric scooter company with warehouses in cities worldwide from DC, to San Francisco and even Berlin. In order to maximize efficiency and warehouse workflow, three different departments must work together in effort to reach our common goal. Our goal is to make cities more easily accessible to people by dropping off as many electric scooters the city limits will allow and picking up the powerless and damaged. Once those scooters in question have been returned to the warehouse, My job as a mechanic is to;Repair all physically damaged scooters in the warehouseUpdate firmware and repair failed systems on all non-responsive scooters in the warehouseHelp organize incoming scooters and backlogged repairsTriage and diagnose all incoming scootersOrganize the stockroom when new parts arriveKeep records of and explain all repairs on new scooters that other markets may be unfamiliar withQuality control and activate brand new scooters

Working hand and hand with the Director of Community Affairs, I help create and run youth sports enrichment programs while specializing in providing a premium youth sports experience to our members. Koa Sports is a 5 million dollar a year youth sports program that offers baseball, field hockey, basketball, flag football, summer camp as well as sports specific personal lessons. My job is to assist, the program director and help develop their enrichment programs. I am also tasked to assist with the maintenance of our 1500 square foot sports facility by providing outstanding customer service. As an assistant coordinator, I am responsible for Responsibilities: Help sell out all programsCustomers outreach- emails and phone callsEmail communication with parentsUpdating websiteEquipment InventoryField set upMarketing (emails, flyers, signs, etc.)On-Site Operations (Saturday & Sunday)

Set up hardware and install and configure software and driversMaintain and repair equipment (e.g. routers, desktops, Smart Phones) or peripheral devicesInstall well-functioning LAN/WAN and other networks and manage components (DHCP, DNS, etc.)Manage security options and software in computers and networks to maintain privacy and protection from attacks (Malware Removal, Antivirus Software, etc. Perform regular upgrades and next gen tech refreshes to ensure systems remain updatedTroubleshoot system failures or bugs and provide solutions to restore functionalityArrange maintenance sessions to discover and mend inefficienciesKeep records of repairs and fixes for future reference
Offer timely technical support and teach users how to utilize computers correctly

Install software, modify and repair hardware and resolve technical issuesProvide base level IT support to 500 end usersDisplay courtesy and strong interpersonal skills with all customer interactionsDevelop quick reference guides to assist end-users with challenging software application featuresManage Windows workstations including desktops, laptops and tabletsEnsure that Remedy and Spice Works tickets are resolved or escalatedApply solution by restoring broken or intermittent connections, adjusting software configuration install patches PC refresh and migration Windows 7/8.1 and 10Process incidents/requests in a high pressure, time sensitive environment via phone, email, instant messaging and desk sideProvide initial troubleshooting of problems including root cause analysis for desktop, laptop and printers (local/network)Perform Active Directory tasks including account creation, password resets and granting access to drives, folders and files in accordance to security guidelinesCreate and manage network accounts to include granting access to secured file sharesManage bench and IT inventoryProvide level 2 end-user technical support for Windows 8/10, Microsoft office, network connectivityManage Windows 7/8/10 workstationsTroubleshoot Wi-Fi and Ethernet networking issues

From community outreach programs to hands on filming, I lended a hand to anyone in need while learning whatever I could from the executives occupying the building. WHUT-TV is a Public Broadcasting Service member television station owned by Howard University. My internship consisted of updating the social media accounts, filming packages for the stations content manager and participating in the many community outreach programs organized by WHUT. I met some great people and learned many things during my internship including how to maneuver the labyrinth of a news station and how to proficiently work with a Panasonic AG-DVX100B mini DV Camera.

With tight, unexpected, and fluctuating deadlines that require quick turnaround, I effectively provided comprehensive Service of Process and Private Investigation services to Washington’s legal community. I prided myself on the reputation for being thorough, effective, reliable, and timely. I was responsible for time-sensitive files & documents with local, state, and federal court systems. I was also responsible for locating witnesses and defendants who could potentially play a crucial role in legal and court cases with a combination of diligence, persistence, and patience to secure accurate addresses and phone numbers. I conducted surveillance to locate persons of interest in some of Washington, D.C.’s toughest neighborhoods. Some of our clients included the largest law firms in the Washington, DC area and other major cities in the United States.

As a “Site Coordinator” I am responsible for the following tasks: 1. Recording the rosters in the scorebook and keeping a very clean and accurate account of the game. 2. Documenting any accident or incident that may occur during the game. 3. Cleaning up any trash in the scorekeeper/timer area before leaving the gym. 4. Keeping up with the possession arrow throughout the game. 5. Reporting the scores of the games and making sure that officials sign the result sheets. 6. Keeping time for timeouts and letting the officials know when the time has expired. 7. Keeping a good record of the amount of time each player plays throughout the quarter. 8. Understanding and agreeing to comply with CCBL Rules, Policies and Procedures.Score and Time- The site coordinator's primary responsibility is to accurately record a game's score. Player Eligibility- As a site Coordinator I maintain the official team rosters of eligible players and substitutes. They review suspension lists and verify the eligibility of each player prior to the beginning of the game. Tracking individual player statistics, such as the number of rebounds or shots taken in a basketball game. Also tracks the number of penalties or fouls each player receives and alert an official when a player receives his last permissible foul or penalty.

I worked closely with the program director with athletes ages 7-14 to the develop youth football players. My goal was to enhance not only their skill level, but also their football IQ level along with teaching them structure and discipline. I Assisted in the training program, league program, and a Summer camp program. As an intern I learned how to design, promote and facilitate a quality youth sports program. My internship experiences included the facilitation of instructional sports, promotional events, and leagues. Scheduling, recruiting coaches, and supervision of games are required for each season. I learned that Interns must be good with players, coaches and parents.