Facilities Manager
Current• Verify the bank of cash provided for change and necessary supplies at the start of each shift. • Issue tickets to customers recording the required information on each ticket. • Collect payment either through cash, credit card, or validation always securing cash according to the company's standard operating procedures. • Process exception transactions (e.g., lost tickets, grace period tickets, etc.) according to company policy, including completing the applicable form. • Provide the correct change for cash transactions and issue a receipt for all fee transactions. • Complete the daily shift paperwork by recording the number of transactions by parking rate, number of vehicles in and out of the facility, number of contract parkers, vehicles left in the facility, number of validated tickets and exception tickets. • Maintain a neat and orderly cashier booth at all times, free of debris and trash with clean windows void of unapproved company posters or decorative hangings. • Provide the company's standards of service with each customer including maintaining the required uniform appearance, stating the company greeting, answering questions, resolving issues and thanking each customer upon exit.
