Mubarak Al-Qethmy Email & Phone Number

مكة جدة السعودية

مكة السعودية

• Set enforced and optimizing internal policies to maintain efficiencyand responsiveness to demands.
• Directed day-to-day operations focused on attainment of keybusiness metrics, continuous improvement initiatives and 28 -member management team with related direct reports.
• Building relationships with customers and managing accounts todrive revenue and profit.
• Creating, managing and executing business plan and communicatedcompany vision and objectives to motivate teams.
• Advanced productivity KPIs by leading trainings on procedures andsafety practices.
• Developing criteria, application instructions, procedural manuals,and contracts for company transportation programs.

مكة السعودية

• Maximizing performance by monitoring daily activities andmentoring team of 9 associates.
• Improving operational planning and business frameworks toenhance resource utilization and reduce waste.
• Executing and devising business development strategies to attractand acquire new clients, including content marketing, cold-calling.
• Coordinating with operations staff to resolve service problems andboost client satisfaction.

customer service