Xceleration designs reward and recognition solutions for companies looking to motivate, inspire, and drive performance for their employees, dealers, or customers. Responsible for overseeing the end-to-end process of order fulfillment, customer service, and catalog management on a global scale at Xceleration.

Providing local rewards in Japan by offering merchandise and gift cards from leading brands, sourced and curated from local suppliers and fulfilled from within country to global rewards, incentive and loyalty companies.

President and principal consultant working with companies that want to take advantage of the opportunities provided by merchandise, gift cards, gift vouchers, ecards and general prepaid payment instruments across the globe in loyalty and incentives.Experience with setting up gift card, voucher and digital card programs as well as operating outsourced sales and marketing functions on behalf of clients to increase the sales of gift cards and vouchers.Provide subject matter expertise for the global reward portfolio and market and competitive landscape.Develop pricing policies, including volume discounts and terms and conditions, for high-profile customers and channel partners.Work across business units to coordinate delivery and information to support fulfillment operations, on-boarding, sales and customer success. Knowledgeable in helping retailers and rewards and loyalty service providers navigate API integration.Assist clients in development of new approaches, storefronts and solutions for improving front end and back end catalog development. Facilitate program development for merchants/retailers to create their fulfillment process of merchandise and gift cards in b2b space.

Negotiated over 120 contracts with vendors around the globe to offer merchandise, physical and digital vouchers in reward and recognition programs. Instrumental in creating an international catalog offering of over 45,000 products and rewards to over 500,000 customers in over 75 countries.Supervised global team of 14 responsible for placing over 300,000 orders annually. Oversaw development and execution of planning, procurement and delivery of inventory by over 200 partners worldwide, ensuring that all relevant critical supply chain measures are met. Analyzed program financial models to set up pricing structure and ensure profitability across programs. Assisted in the development of new approaches, new storefronts and solutions for improving catalog redemption. Accountable for prepaid debit card fulfillment and profit analysis on programs that created 25,000 cards annually and funding over 30 million annually.

Develop new business tools in helping to prospect new clients through a variety of sources. Supervise and create internal communications including print, trade show and virtual brochure. Worked with several agencies concurrently developing collateral for company and clients. Oversee company marketing and advertising budget.

Managed strategy and creation of all sports advertising including local and national sponsorships. Supervised many agencies concurrently to develop all types of advertising. Controlled production and media budget for all sponsorship and grand opening advertising. Handled all aspects of sweepstakes and athlete endorsement.

Managed ad creation from strategic direction to production with client feedback and creative team. Maintained sales and traffic analysis for stores. Worked with media team to secure alliances with radio, TV and teams.