Represent Parlay at a senior level with customers. Provide day-to-day contact for the customer. Develop and maintain good working relationship with clients and other external organizations in the market place, involving Sales and Support Directors. Understands the applicable Parlay solution set in order to help lead successful implementations.Plans, organizes and manages projects for new and existing clients where new functions, products or ongoing support are required, ensuring projects are delivered to agreed time scales and within agreed budget. Coordinates the implementation, deployment and operation of information systems and technology solutions for business needs.Develop and implement procedures to ensure the smooth running of account(s). Participates in, or leads, knowledge sharing activities and make contributions to client’s knowledge base. This may include working with and/or providing presentations to internal groups/resources. Helps develop implementation standards and ensures they are being followed.Escalates issues to development, Operations and/or management when appropriate.Ensure internal and external client escalation procedures are followed in a timely manner for prompt problem resolution on projects. Determine staffing needs for projects, and work with other Parlay staff members to coordinate assignment of staff to projects. Monitor and assess the day-to-day quality of all the work output by the team. Participate in regular team meetings to ensure all team members are aware of the project progress. Work with sales to help qualify solutions sales opportunities. Provide services time/effort estimates and project plan for use in proposals.

Determine criterion for Risk Based Approach (RBA) for player identification, must maintain and enforce policy.Ensure on-going compliance for Anti Money Laundering (AML) and Counter Terrorist Financing (CTF) prevention in accordance with eGambing Ordinance, Regulations, and Internal Control System (ICS) Responsible for the recording of suspicious transactions and suspicious individuals for submission to Guernsey Financial Intelligence Service (FIS)Provide adequate oversight of AML/CTF standards to ensure employees learn the AML programManagement of ecommerce processing teamTraining and ongoing development of ecommerce processing team membersDevelopment and auditing of ecommerce policies and processesManagement of ecommerce partner relationshipsReview, verify and sign off on payouts to players

Work with internal and external clients to define projects. Manage resource allocation, project budgets and delivery timelines.

Responsible for identifying and developing innovative ideas to grow everything nice's business across key categories. Oversee product testing and quality control.Manage introduction of new products and programs including research, product development, packaging, pricing, and communication strategies.www.everythingnice.ca

Project / Client Account Manager• Provide project direction for account management staff and clients.• Communicate regularly with executive management, sales staff and administration on status of current project initiatives; • Work with international development team (programmers located in Belarus)• Sample projects: • Project management for customer/supplier online loyalty program• Multiple online contest and promotional websites for national and international brands• Management of corporate rebranding initiative following merger of three companies• Management of several cross platform marketing, promotional programsInvestor Relations Manager • Participate at the executive level to understand and direct corporate strategy.• Develop and lead the implementation of a strategic and annual shareholder communication plan, establish objectives and prepare action plans, and oversee website.• Act as the primary day-to-day interface between the company and its’ investor constituencies.• Direct, coordinate, analyze and develop materials for quarterly earnings releases, annual reports and investor relations conferences.• Establish and communicate company disclosure policy to comply with regulations and laws.• Oversee administrative aspects of investor relations activities.

• One of 4 management team members significantly affecting company direction.• Developed marketing and business plan including competitive analysis and financial forecasts.• Worked closely executive team to negotiate/manage key business relationships.• Identified, assessed and communicated with potential corporate partners including radio, print and online media partners.• Managed and developed online content including online legal documents for online lottery.• Managed and led development of corporate communications materials.

Development of company HR policies. Assisted with preparation of SEC Filings. Facilitate the move of the accounting function to US Office.