I'm an IT Demand, Project and Delivery Manager with over 16 years’ experience providing IT, developing innovation through high-quality service and competence. I'm a professional with a strong background in business process analysis (BPM), in project management (PMI, Prince2) and in IT Operations (ITIL). I have multi-functional expertise in handling different ICT leading brands (SAP, Microsoft Solutions, Oracle, Microstrategy), solutions (Digital, Web, Mobile, ERP, CRM, BI, CMS DMS, CTI) and services (Projects, Applications & Systems Management, System Integration, and Cloud).I'm a team player with strong attention to detail, I have the ability to work with staff at all levels within organizations. I have proven ability to achieve results in very high-pressure environments and to keep teams motivated. I'm able to manage multiple projects simultaneously and keeping strong relationships with external suppliers and stakeholders.

As an IT Technical Advisor, I'm in charge of defining the strategy and IT Road Map, reducing operating costs and supporting Caracal business development.Caracal is a new integrated solution for the wellbeing of individuals, for their better aging and the better treatment of chronic pathologies, in particular, high blood pressure.Caracal offers to individuals the easy tracking of their activity, weight, blood pressure, with goal setting, and shares this information with caregivers (physicians, nurses, coaches, family) This information is useful for the prevention and better treatment of health issues like chronic diseases (diabetes, hypertension) or mental diseases.Caracal enables close interaction with caregivers on the discretion of the individual while ensuring the highest standards of patient data security and privacy.

I have supported, collected and managed business needs, translating them into development projects in order to provide a customizable, flexible service to support innovation and business growth.I have been handling projects for developing applications and SW on different technological environments (Windows, Linux), such as the realization of systems in order to: support the digital transformation, optimize business processes, manage commercial networks, improve sales force capabilities, support HR processes.I managed a team made of 16 professionals through which I managed the entire Prelios's applications map. I guaranteed the operations of the systems in compliance with the SLA and KPI expected. All services are settled on ITIL best practices.

Oversaw the implementation of several projects such as:- Multi-channel Call Centre for real estate services integrated with SAP RE/PM,- Integration of the German branch into the corporate SAP system,- Real Estate Auctions portals using Microsoft technologies,- Real Estate Virtual Data Room using Microsoft technologies,- AVM - Mass Appraisals Platform for Real Estate Collaterals & Credit Risk Mitigation (BCE - Basel2 Regulations) using Microsoft technologies.

I covered the role of IT Project Manager to oversaw the implementation of several projects, for example:- Real Estate Portal www.pirellireagency.com (B2B services for the franchise and B2C services for consumers). Powered by BEA Weblogic,- Real Estate Franchising Platform for managing both franchisee and Franchisor. An integrated solution powered by SAP, Onyx CRM, and ESRI-Geomarketing,- Real Estate Portal www.casaclick.com (B2B services for Real Estate Agencies and B2C services for consumers). Powered by a LAMP solution,- SAP Plant Maintenance module for the distribution of facility management services,- SAP Real Estate module for the Real Estate Property Management Services.

Application consultant on Real Estate (RE), Material Management (MM) and Plant Maintenance (PM) modules of SAP R/3, major projects:- Edilnord Gestioni SpA. (Mediaset Group)- Poste Italiane S.p.A.,- IPI S.p.A., (Fiat / FCA Group)- Telecom Italia S.p.A.- Blue S.p.A.