Alex Sanchez Email & Phone Number

Austin, Texas

Austin, Texas Area

• Served in concurrent roles serving as a business analyst and leading system integration for POS and 3rd party hardware and software. Evaluated possible risks and benefits to POS and business applications integration.
• Managed relationships with key stakeholders on POS and 3rd party hardware and software as the subject matter expert advising on project strategy, hardware improvements and problem resolution strategies for POS and.
• Developed business cases and functional requirements for integration of system peripherals and business applications (back office, loyalty rewards) with POS.
• Created validation proposals to vendors and customers that involved scope of work, engineering time, engineering costs, and timeline estimations.
• Developed documentation and training for end users and technicians supporting POS, payment systems, peripherals, networking and application services.
• Formulated architecture for POS network that included cloud computing, remote desktop services, VLANs and services in compliance with payment card industry (PCI) compliance.

Austin, Texas Area

• Product Engineer, Point of Sale 2009 – 2015Functioned as the subject matter expert on POS software and hardware for management, engineering and support staff. Worked with development and sales on requirements and.
• Evaluated and validated twelve different hardware platforms for use with the Nucleus POS system that resulted into the installation of over 8,000 systems in over 3,000 locations.
• Created test configuration and requirements for manufacturing to build and test POS product.
• Worked with vendors on road maps and schedule for new hardware offerings and specifications.
• Installed and configured new hardware and software in the field during BETA phases of POS development.

Austin, Texas Area

• Led change management process and engineering operations team for all software and hardware revisions with POS products and services.
• Operated in Oracle database system creating bills of material for POS, peripherals, payment hardware and software applications, and fuel dispenser products.
• Generated master choice sheets for configuring POS with various software and hardware platforms and peripherals for 100+ hardware/software combinations.
• Provided requirements and/or technical recommendations for new product creation from research and analysis of hardware and software.
• Led engineering operations team supporting development and testing of current and future POS products and applications by staging test environments, configuring hardware/software and training of test personnel.
• Interacted regularly with sales, marketing, manufacturing, purchasing, and assembly personnel to create assemblies and gather requirements from all departments.

Austin, Texas Area

• Designed and implemented test equipment and procedures for manufacturing of POS, payment peripherals and gas dispenser products.
• Designed test equipment to reduce assembly time needed to configure POS and peripheral devices for plug and play field installation.
• Drafted test procedures for manufacturing and assembly of circuit boards, POS and peripherals.
• Supervised transition of manufacturing tools and processes throughout assembly sites across America.
• Improved procedures and processes for assembly and testing of equipment by 20% in manufacturing by using Kaizen events and cost-reduction projects.
• Wrote technical documentation on test applications for manufacturing personnel and global assembly stations.

Austin, Texas Area

• Tested hardware/software and peripherals for payment system and gas dispenser products.
• Created and developed automation scripts for testing of software applications.
• Supported station simulation testing with software and hardware issues, including system installs, component setup, simulator mockup, and application configuration.
• Wrote test plans and summaries for software testing of software applications.

Austin, Texas Area

• Validated computer hardware with the OS/2 operating system.
• Created IBM OS/ 2 hardware validation program.
• Main contact for engineers from 3rd party manufacturers.
• Edited and formulated software drivers to work within operating system.