Elsayed Ibrahim Email & Phone Number

Smart Village

• Develop and execute channel strategies to enhance sales growth and market penetration.• Foster and maintain strong relationships with channel partners to align with business goals.• Monitor and analyze channel performance metrics to identify trends and areas for improvement.• Design and implement training programs to boost partner product knowledge and sales effectiveness.• Conduct comprehensive market research to uncover new business opportunities and competitive… Show more • Develop and execute channel strategies to enhance sales growth and market penetration.• Foster and maintain strong relationships with channel partners to align with business goals.• Monitor and analyze channel performance metrics to identify trends and areas for improvement.• Design and implement training programs to boost partner product knowledge and sales effectiveness.• Conduct comprehensive market research to uncover new business opportunities and competitive insights.• Prepare detailed reports on channel performance, offering actionable insights for management.• Collaborate with marketing, sales, and product teams to ensure cohesive strategy execution.• Ensure compliance with company policies and regulatory standards across all channel operations.• Manage budgets related to channel operations, ensuring efficient resource allocation.• Gather and analyze feedback from partners and customers to enhance service delivery and product offerings. Show less

Giza, Al Jizah, Egypt

• Ensure optimal ATM performance by maintaining error-free operations, thereby maximizing customer satisfaction.• Supervise the replenishment process and accurate system entries while managing ATM inventory in coordination with Cash-in-Transit (CIT) services.• Communicate ATM errors to branch supervisors and facilitate timely resolutions.• Efficiently manage and resolve cash disputes.• Compile and oversee the preparation of daily cash reports.• Administer the ATM daily… Show more • Ensure optimal ATM performance by maintaining error-free operations, thereby maximizing customer satisfaction.• Supervise the replenishment process and accurate system entries while managing ATM inventory in coordination with Cash-in-Transit (CIT) services.• Communicate ATM errors to branch supervisors and facilitate timely resolutions.• Efficiently manage and resolve cash disputes.• Compile and oversee the preparation of daily cash reports.• Administer the ATM daily financial reports received from concerned vendors.• Monitor and maintain the financial status and performance metrics of ATMs.• Utilize Aptravision, Vynamic ProView, CMS, IT-Switch, and Remote Admin to manage ATM replenishment and address operational errors. Show less

Cairo, Cairo, Egypt

• Assist customers using banking systems such as XCS, T-24, TMS, MOB PAY, DWB, CREDIT SYSTEM, and the Complaints and Disputes system.• Receive and respond to phone inquiries promptly and professionally, maintaining strong customer relationships.• Address customer issues efficiently and appropriately, including activating and deactivating customer cards.• Provide information about account types and banking products, including money market accounts, loans, and credit… Show more • Assist customers using banking systems such as XCS, T-24, TMS, MOB PAY, DWB, CREDIT SYSTEM, and the Complaints and Disputes system.• Receive and respond to phone inquiries promptly and professionally, maintaining strong customer relationships.• Address customer issues efficiently and appropriately, including activating and deactivating customer cards.• Provide information about account types and banking products, including money market accounts, loans, and credit cards.• Recommend process improvements to enhance customer experience and resolve issues effectively. Show less

Egypt

Egypt

Bachelor Of Commerce, English Accounting, Good

Cma ( Part 1 ), Accounting

Activities and Societies: CMA