• Improve production yield by 78% at the same time reduced early field returns by 71% for the Cavite, Philippines factory.• Increased customer’s scorecard rating 25% by improving the ratings for delivery performance 40%, quality performance 40% and satisfaction of end user 85%.• Led Quality Improvement Team for Embedded Computing’s top customer to review production and return data, identify trends, initiate corrective action and presented weekly updates. • Oversaw the multi-site TL9000, ISO 9001 and ISO 14001 management systems. • Headed the TL 9000 quality management system upgrade to release 4.0. • Implemented a registered ISO 14001:2004 environmental management system. • Integrated a health and safety program as part of the ISO14001 management system.• Directed the internal audit process for the quality and environmental management systems.• Reviewed processes and integrating best practices into new corporate management systems to supported acquisitions and mergers.• Reduced cost of calibration by 42% over a 3 year period.• Supervised and trained the Quality Inspectors that performed incoming material inspection and manufacturing audits.• Managed the vendor quality program which included incoming material inspection, materials review board, supplier qualification, corrective actions, and scorecard.• Conducted over 40 qualification audits to determine the supplier’s ability to meet Emerson’s requirements.• Strengthened the corrective action program by working with process owners with root cause analysis and developing a corrective and preventive action plan.

• Fulfilled customer requirements by upgrading the Quality Management System from ISO 9000:1994 to ISO 9000:2000 and TL 9000 release 3.5. • Reduced the number of procedures and work instructions needed for the quality management system by 47%.• Conducted over 100 internal audits of company policies, procedures and work instructions to evaluate effectiveness and conformance of the TL 9000 and ISO 14000 standards.• Improve the effectiveness of the quality and environmental management systems by identifying areas for improvement and initiating corrective and preventive actions.

• Established and managed the supplier quality program which included incoming material inspection, materials review board, supplier qualification, corrective actions, and scorecard.• Decreased inspection time by 80% while doubling inspection coverage and number of components inspected by implementing sampling plans. • Supervised and trained the Incoming Quality Inspectors.• Led continuous improvement teams, investigated and analyzed component-related and process-related problems. • Reduced and maintained the non-conforming inventory below $10,000 by leading the weekly cross-functional Material Review Board.• Developed a stronger business relationship with key suppliers by initiating monthly meetings, distributing performance reports and conducting on-site quality audits.

• Developed and published reports for return rate and manufacturing process yields.• Initiated continuous improvement through daily analysis of production and service defect data to identify opportunities to reduce cost and improve quality and productivity.

• Responsible for testing and troubleshooting microcomputers to component level.• Diagnosed nonconforming product by tracing through complex circuits to pinpoint a variety of problems including defective components, PCB shorts and opens, and manufacturing defects.

• Responsible for testing and troubleshooting microcomputers to component level.• Diagnosed nonconforming product by tracing through complex circuits to pinpoint a variety of problems including defective components, PCB shorts and opens, and manufacturing defects.