Abdulmuttaleb Alsharqi Email & Phone Number

Saudi Arabia

• Drove a technology strategy, optimizing workflows and boosting client-centric projects. • Implemented intuitive Programs dashboards, improving data-driven decision-making. • Led projects to enhance intra-company operations, increasing efficiency by 25%. • Directed PMIS system development, resulting in 30% faster project execution. • Oversaw multimillion-dollar projects, delivering 15% cost savings. • Innovated project management methodologies, improving PMO efficiency by 20%. • Addressed ad-hoc executive requests swiftly, maintaining 95% stakeholder satisfaction. • Played a key role in successful project launches, contributing to a 10% revenue increase. • Fostered collaboration across teams and clients, ensuring project alignment and satisfaction. • Responded adeptly to senior executives' requests, providing strategic insights for technology and PMO advancement.

Bahrain

Bahrain

• Spearheaded a pivotal transition to a systems-driven approach, establishing a PMO and streamlined processes, resulting in remarkable performance improvements. • Entrusted with full authority to resolve performance issues company-wide, solidifying a strategic leadership role. • Led end-to-end project activities, ensuring alignment with strategic objectives, achieving ISO certification, and playing a pivotal role in all project phases. • Managed operations transformation, automating workflows and systems, resulting in a 70% reduction in time. • Enhanced human capital by recruiting, training, and motivating key team members to support technology and business strategies. • Fostered a positive work environment by setting clear objectives, defining customer service goals, and engaging employees in the process.

Bahrain

• Directed and integrated multiple Banking & Financial Services projects, contributing to 50% of the company revenue. • Coordinated teams to foster collaboration and an efficient working environment, resulting in a 25% increase in team productivity and a 30% decrease in communication errors. • Developed timelines for achieving project milestones, established policies for operational efficiency, and oversaw project objectives and plans. • Initiated and managed complex strategic projects, driving substantial revenue generation in collaboration with key clients. Projects valued at SAR150 Million of market funds. • Provided critical input for RFPs and SOWs to align with strategic objectives, conducted comprehensive business requirement gathering, and assessed documents for project effectiveness, resulting in a 60% increase in successful deliverables clarity. • Acted as the primary escalation point for service-level agreements, effectively managing contractual obligations to ensure client satisfaction and compliance for the clients in Bahrain and UAE, maintaining a 95% client satisfaction rate and achieving 100% compliance with SLAs.

Bahrain

• Played a key role in launching the customer management system, a pivotal company component. • Led the implementation of Orbit prepaid cards in Saudi Arabia, generating $5 million in revenue and integrating with the Subscribers Management System through IVR. • Spearheaded the IVR project managing 25% of calls in company call centers, ensuring alignment with the customer management system. • Conducted comprehensive research to elevate service quality and revenue at the Orbit call center in Bahrain.

Master, Master Of Science In Project Management

Dissertation was about the level of PM maturity in Bahrain retail banking sector.

Certified Iso 9001:2015 Lead Auditor, Quality

Certified Trainer, Train The Trainer

Bachelor, Business Administration

Master Certificate, Project Management

Pmo - Implementation Practitioner, Pmo

Executive Coaching And Mentorship Program, Marketing