Hamad Alshaya

Hamad Alshaya Email and Phone Number

Head of Customer Experience and Quality @ بنك البلاد | Bank Albilad
Saudi Arabia
Hamad Alshaya's Location
Saudi Arabia, Saudi Arabia
Hamad Alshaya's Contact Details

Hamad Alshaya work email

Hamad Alshaya personal email

About Hamad Alshaya

Customer Experience & Quality Manager with a demonstrated history of working in the banking industry. Skilled in Customer care, Satisfaction measurements and analysts , design customer journey, customer interactions, Performance Management, marketing, strategic planning Outsourcing, Interviewing, Employee Relations, and Recruiting. Strong support professional with a Bachelor focused in Business Administration.

Hamad Alshaya's Current Company Details
بنك البلاد | Bank Albilad

بنك البلاد | Bank Albilad

View
Head of Customer Experience and Quality
Saudi Arabia
Website:
bankalbilad.com
Employees:
6414
Hamad Alshaya Work Experience Details
  • بنك البلاد | Bank Albilad
    Head Of Customer Experience And Quality
    بنك البلاد | Bank Albilad
    Saudi Arabia
  • بنك البلاد | Bank Albilad
    Head Of Customer Experience & Quality
    بنك البلاد | Bank Albilad Sep 2017 - Present
    Riyadh, Saudi Arabia
  • بنك البلاد | Bank Albilad
    Quality Unit Manager
    بنك البلاد | Bank Albilad Jan 2017 - Sep 2017
    Al-Riyadh Governorate, Saudi Arabia
    Handling Quality unit in the Customer Experience & Quality department, responsible for customer satisfaction measurements and Mystery Shopper programs.
  • Bank Albilad بنك البلاد
    Outsource Unit Manager
    Bank Albilad بنك البلاد Feb 2014 - Jan 2017
    Riyadh
  • Mobily
    Senior Recruitment Executive - Project Manager
    Mobily Oct 2012 - Jan 2014
    Riyadh
  • Alinma Bank
    Recruitement Assistant Manager
    Alinma Bank Jul 2009 - Sep 2012
  • Jadwa
    Recruitment Officer
    Jadwa Aug 2008 - Jul 2009
  • Sabb
    Assistant Manager / Outsource Recruitement
    Sabb Jun 2004 - Aug 2008
    • Apr '08 - Oct '08: Acting Relationship Manager• Apr '07 - Apr '08: Assistant Relationship Manager - Outsource Recruitment• Jun '06 - Apr '07: Recruitment Officer - Relationship Support• Jun '04 - Jun '06: Recruitment Clerk

Hamad Alshaya Skills

Recruiting Human Resources Performance Management Outsourcing Employee Relations Competency Based Interviewing Conducting Interviews

Hamad Alshaya Education Details

Frequently Asked Questions about Hamad Alshaya

What company does Hamad Alshaya work for?

Hamad Alshaya works for بنك البلاد | Bank Albilad

What is Hamad Alshaya's role at the current company?

Hamad Alshaya's current role is Head of Customer Experience and Quality.

What is Hamad Alshaya's email address?

Hamad Alshaya's email address is al****@****ail.com

What schools did Hamad Alshaya attend?

Hamad Alshaya attended Arab Open University - Saudi, Riyadh Chember Of Comerce, State College Of Florida-Manatee-Sarasota.

What are some of Hamad Alshaya's interests?

Hamad Alshaya has interest in Recruitment.

What skills is Hamad Alshaya known for?

Hamad Alshaya has skills like Recruiting, Human Resources, Performance Management, Outsourcing, Employee Relations, Competency Based Interviewing, Conducting Interviews.

Who are Hamad Alshaya's colleagues?

Hamad Alshaya's colleagues are احمد الخزمري, Ibrahim Alawad, Mohammed Bin Duhaisan, بندر السبيعي, دلال المحلبدي, Hisham Alshniber, Salma Albuhairan.

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