Sijo Jose Email and Phone Number

• Gathering and understanding the product owners' and other stakeholders' requirements for the new features and products for App & Web. • Define the feature roadmap, strategy and drive the development of RailYatri & SmartBus App & web technologies.• Work closely with engineering, design, marketing, sales, and other teams to drive success for the business. • Responsible for documenting requirements, defining user stories, and its demo to clients of new functionalities.• Actively engage with customers & work on their feedback to refine the product concepts to ensure a much better usable product. • Measuring and constantly reviewing the product's efficacy ensures a good user flow into the funnel. • Develop, refine, and manage comprehensive website diligence using analytics tools like HotJars, Google Analytics, Google Trends, CleverTap, Clarity, etc. • Conducted competitor analysis on major competitors, delivering valuable insights for product enhancement and contributing to a 10% increase in subscribers. • Boosted user acquisition and retention by monitoring top-of-funnel metrics, identifying bottlenecks, and driving data-driven optimizations to enhance funnel performance. • Collaborated with key API clients to ensure seamless integration, resolve issues, and drive product adoption, fostering strong relationships and delivering exceptional customer experiences. • Analyzed market trends and product performance through SWOT analysis, uncovering insights to drive strategic decision-making. • Leveraged Agile frameworks to facilitate flexible prioritization, continuous improvement, and data-driven product decisions.• Prioritizing and planning for the product backlog.• Designing user interfaces through wireframes and mock-ups along with UX designers.• Coordinating product releases with the marketing, sales, development, and services teams.• Manage scrum team with strong business skills and manage stakeholders to define product strategy and roadmap.