Alston Chen

Alston Chen Email and Phone Number

Applications Engineer I | Production Management @ Synova USA
Alston Chen's Location
Ridgewood, New Jersey, United States, United States
Alston Chen's Contact Details

Alston Chen personal email

n/a
About Alston Chen

Strong trouble-shooting skills via root cause analysis. Dependable with customer service needs in person, over the phone or via email to maintain company success. Accustomed to working in high demand situations involved with critical thinking and objective based goals using Laser-MicroJet technology. Ability to operate 3-Axis and 5-Axis CNC machines. Experience with Medical ISO related projects for production and various customer based materials; i.e. semi conductors, metals, etc. Bachelor's degree of Science in Mathematics

Alston Chen's Current Company Details
Synova USA

Synova Usa

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Applications Engineer I | Production Management
Alston Chen Work Experience Details
  • Synova Usa
    Applications Engineer I
    Synova Usa Jun 2023 - Present
    United States
    • Test Laser Micromachining parameters to meet customer expectations on 3-Axis and 5-Axis machinery• Managing a minimum of 5 to 7 customer applications a month• Develops 30+ custom computer numerical control (CNC) codes to cut customer designs and drawings using Laser MicroJet technology• Compile comprehensive study reports based on application data for R&D purposes• Devise and implement strategies to attain customer design intent based on CAD drawings provided
  • Synova Usa
    Production Engineer
    Synova Usa Jun 2022 - Jun 2023
    United States
    • Managed over 100+ CNC medical production contracts• Prepare a minimum of 50+ individual reports for documentation carried out by staff engineers for preventative maintenance and lot history record (LHR) reports weekly• Lead for optimization output efficiency by regulating production line scheduling• Controlled and maintained Laser MicroJet CNC machines in Synova’s North American Micro-Machining Centers
  • Synova Usa
    Application Operator
    Synova Usa Apr 2022 - Jun 2022
    United States
    • Administered multi-million medical projects for production supply chain• Serviced Laser MicroJet CNC machines for preventative maintenance; i.e. filter changes, water system cleansing, pneumatic and hydraulic pump repair• Optimized laser processes to maximize performance, quality and precision• Collaborated with team members to provide technical and hands-on support for Laser MicroJet machine services
  • Synova Usa
    Intern Applications Engineer
    Synova Usa Dec 2021 - Mar 2022
    United States
    • Facilitated machine operations for 3-Axis Laser Cutting System• Operated Laser MicroJet machines for Synova USA, North American Micro-Machining Centers • Organized and managed warehouse machine stock inventory for lab and customer purchase orders daily
  • Baumgart'S Cafe
    Assistant Manager
    Baumgart'S Cafe Dec 2020 - Dec 2021
    United States
    • Manage, receive, and conduct over the phone or in person order transactions via point of sales (POS) • Oversaw customer traffic & inquiries regarding food order allergens, costs, and contents of dishes• Greet and seat guests to maintain incoming flow of customers
  • The Ups Store
    Center Associate
    The Ups Store Jul 2019 - Jan 2020
    United States
    • Consulted customers with clerical needs such as faxing, copying, phone and mail related issues• Managed POS transactions for supplies, i.e. paper, scissors, tape, and boxes• Offered viable innovative solutions regarding shipping, packaging and software inquires • Documented and processed Amazon serviced packages• Itemized Verizon Fios, Optimum, Spectrum and or other brand related cable box software
  • New York Sports Clubs Westwood
    Membership Consultant
    New York Sports Clubs Westwood May 2018 - May 2019
    • Consolidated members with advantages and resources available based on interpersonal needs• Conducted sales for membership over the phone, in person or via email, as well as assisted in club inquiries regarding managerial duties• Established and maintained departmental databases and files documenting account management changes, billing validation, and account freezes• Assisted manager with stock, cleaning supplies, and work orders for club• Collaborated with internal team on sales initiatives, marketing strategies, budgets and logistics
  • Montclair State University
    Office Assistant
    Montclair State University Aug 2016 - May 2017
    • Assisted faculty and staff with account registry and inquiries regarding billing, freezes, and membership over the phone or in person• Marketed recreational programs and membership for incoming patrons• Provided information and registry regarding Family Child Swim and Birthday Party programs offered at Montclair State University Department of Campus Recreation• Issued Guest pass privileges for patrons and accompanying members• Used teamwork and leadership skills to work effectively and efficiently alongside fellow staff to complete tasks given by Building Manager
  • Montclair State University
    Guest Relations Attendant
    Montclair State University Aug 2014 - May 2017
    • Used organizational skills and time management to keep the Recreational Center a clean and safe environment• Lead in conflict management and creative advisory between patrons and/or student leaders• Managed detailed reports of headcounts for building population statistics throughout shift• Dialed and received incoming phone calls regarding campus police, professional staff, building managers, patrons, and members of the community • First point of contact for welcoming and validating patron entry into the facility• Presented patrons with information and direction of activities associated with the Recreational Center
  • Montclair State University
    Service Assistant
    Montclair State University Apr 2015 - Apr 2016
    • Monitored and regulated crowd flow and entry within a residence hall of 1,000+ students in order to ensure safety • Maintained detailed daily records of all building violations, incident reports, lockouts, and damage charges• Provided a safe and welcoming environment for all residents and guests in the community• Administered violations for disruptive behavior in residence halls
  • Montclair State University
    Summer Conference Assistant
    Montclair State University May 2015 - Aug 2015
    • Enforced policies, regulations and procedures of Residence Life with the university’s Code of Conduct• Assured success for Community Director in administrative and overall management of residence halls• Assisted conference attendees and international students in room check-ins/ check out• Inspected dorm halls for detailed reports on damages/condition, keys, and mail boxes according to billing & residence waiver forms

Alston Chen Education Details

Frequently Asked Questions about Alston Chen

What company does Alston Chen work for?

Alston Chen works for Synova Usa

What is Alston Chen's role at the current company?

Alston Chen's current role is Applications Engineer I | Production Management.

What is Alston Chen's email address?

Alston Chen's email address is ac****@****ore.com

What schools did Alston Chen attend?

Alston Chen attended Montclair State University.

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