Alexander Chung Email & Phone Number

Fairfax, Virginia, United States

• Directed cross-functional teams, fostering collaboration to meet project objectives within established timelines and budgets, and ensured alignment with client needs and contractual requirements.
• Spearheaded client relationship management, serving as the primary point of contact offering expert guidance on professional services and project consultations.
• Demonstrated exceptional communication skills, effectively collaborating with upper management, cross-functional teams, and various internal and external stakeholders, underlining my ability to facilitate seamless.
• Led daily team meetings, fostering a collaborative environment to prioritize project activities and allocate resources strategically, ultimately ensuring the team's efficiency in meeting project deadlines.

• Offered comprehensive administrative and clerical support, ensuring the smooth and efficient operation of daily office activities.
• Played a pivotal role in facilitating communication between the overseas office and the CEO, serving as a bridge to enhance international collaboration and coordination.
• Demonstrated strong language skills by translating contracts and internal documents proficiently between English and Korean, contributing to clear and accurate communication within the organization.

Seoul, South Korea

• Successfully executed the launch and management of the AdLatte mobile app in multiple countries, including Singapore, Taiwan, Australia, Vietnam, and Spain, within an impressive 5-month timeframe.
• Fostered seamless collaboration with cross-functional teams, including Design, Business, and Development, to conceptualize and refine wireframes, UX elements, and product features, ensuring the app's optimal performance.
• Directly engaging with consumers to gather feedback and implement continuous improvements to enhance the product's user experience.
• Supervised and mentored a team of interns, guiding them in conducting market research and establishing partnerships, contributing to the app's growth and success.
• Led product testing initiatives, collected valuable feedback, and executed updates to tailor the app to specific market requirements in various countries.

Seoul, South Korea

• Improved email advertisement open rate by 11-fold and click-through rate by 6-fold using KPIs and other metrics.
• Led an $80K television advertisement campaign in collaboration with a major Korean entertainment conglomerate.
• Improved strategies and ROI by tracking, analyzing, and improving campaign reports.
• Initiated Cost-Per-Impression and Cost-Per-Click Facebook Ads, increasing average user registration by 12%.
• Established a detailed database management process for list cleansing resulting in increased inbox delivery.
• Advertised local deals and increased exposure rate, which resulted in higher revenues for the clients.

Washington, D.C.

Organized and assisted educational forums for children learning Taekwondo about the ROK and its culture.Assisted research on Dokdo, the Korean Liancourt Rocks for the territorial disputes between the ROK and Japan.

Washington, D.C.

• Assisted with organizing the 7th annual Library of Congress National Book Festival.
• Performed administrative duties including handling phone inquiries and general office assistance.

Master Of Science (M.S.), Engineering Management

Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General

Activities and Societies: W&J Business Club Asian Student Organization Wind Ensemble