Aleksiy Synkevych Email & Phone Number

Chandler, Arizona, United States

• Customize Salesforce solutions for diverse clients, tailoring Salesforce Cloud functionalities to meet unique business requirements.
• Automate business processes, create Flows, reports and dashboards, improving client efficiency and decision-making capabilities.
• Perform data migration and cleansing efforts, ensuring data accuracy and seamless integration for client operations.
• Identify and implement process improvements, contributing to client growth and achieving measurable ROI through Salesforce solutions.
• Empower users with Salesforce best practices boosting adoption rates.

Malden, Massachusetts, United States

• Assisted in configuring and maintaining Salesforce CRM to support business operations.
• Managed cases, work orders, and service appointments to ensure smooth customer interactions.
• Created flows, custom reports, and dashboards to meet business requirements.
• Contributed to data updates and maintenance to ensure accuracy and consistency.
• Collaborated with the service team to provide basic Salesforce training and troubleshooting.

Lynn, Massachusetts, United States

• Managed day-to-day office operations, appointments, invoices, and maintaining records.
• Delivered exceptional customer service and ensured a positive client experience.
• Coordinated communications and provided clear updates on repair progress and timelines.
• Streamlined administrative processes, improving efficiency and reducing wait times for customers.
• Maintained inventory tracking for parts and supplies, ensuring uninterrupted service delivery.

Associate'S Degree, Business Management

Small Business Administration/Management