Aleksiy Synkevych Email & Phone Number

Chandler, Arizona, United States

•Customize Salesforce solutions for diverse clients, tailoring Salesforce Cloud functionalities to meet unique business requirements.•Automate business processes, create Flows, reports and dashboards, improving client efficiency and decision-making capabilities.•Perform data migration and cleansing efforts, ensuring data accuracy and seamless integration for client operations.•Identify and implement process improvements, contributing to client growth and achieving measurable ROI through Salesforce solutions.•Empower users with Salesforce best practices boosting adoption rates.

Malden, Massachusetts, United States

•Assisted in configuring and maintaining Salesforce CRM to support business operations.•Managed cases, work orders, and service appointments to ensure smooth customer interactions.•Created flows, custom reports, and dashboards to meet business requirements.•Contributed to data updates and maintenance to ensure accuracy and consistency.•Collaborated with the service team to provide basic Salesforce training and troubleshooting.

Lynn, Massachusetts, United States

•Managed day-to-day office operations, appointments, invoices, and maintaining records.•Delivered exceptional customer service and ensured a positive client experience.•Coordinated communications and provided clear updates on repair progress and timelines.•Streamlined administrative processes, improving efficiency and reducing wait times for customers.•Maintained inventory tracking for parts and supplies, ensuring uninterrupted service delivery.

Associate'S Degree, Business Management

Small Business Administration/Management