Provide master-level massage therapy to enhance client recovery and quality of life. Focused on female-only clientele, post-surgical, and scar tissue mobilization. Modalities: neuromuscular re-education, manual lymphatic drainage, traditional Swedish relaxation, trigger-point therapy, and medical massage cupping.2021 Certified Manual Lymphatic Drainage Therapist (CMLDT)Perform all ownership duties including: Appointment schedulingBanking and bookkeepingBrand developmentBusiness policy and intake forms development/implementationTherapist/Client ethics and lawManage appointment screening and schedulingRelationship buildingSocial media administrationSquare payment software and website

Provided master-level massage therapy as part of a multidisciplinary healthcare team, delivering patient care through various therapeutic modalities.Utilized practice management software (ChiroTouch), Microsoft Excel, and Outlook for patient records, scheduling, and communication.Assisted the billing department with accounts receivable, insurance pre-authorizations, and payment processing, reducing claim rejection rates.Managed patient check-in/check-out processes, appointment setting, and multi-line phone systems, ensuring smooth daily operations.Built rapport with patients in order to provide them with a positive experience.Trained new employees and developed a comprehensive training manual to streamline on-boarding and improve operational consistency.2019 Medical Massage Certified2013 Prenatal/Postpartum Massage Certified

Collaborated with a multidisciplinary team to ensure the safety and enhance the quality of life for individuals with developmental disabilities.Conducted one-on-one support and visual enhancement assignments for patients at risk of medical emergencies, harmful behaviors, falls, or unauthorized departures.Assisted patients with daily living skills, including meal preparation, recreational activities, and personal hygiene.