1. Delivered exceptional customer service across all channels, exceeding customer expectations. 2. Promptly and effectively resolved customer issues, maintaining a high level of customer satisfaction.Contributed to business growth through customer satisfaction and data analysis, driving revenue and brand loyalty. 3. Successfully handled 200 customer inquiries in a day during a social media campaign.4. Conduct socialization to participants before conducting interviews with users. 5. Prepare all documents required by prospective participants.6. Participate in the end-to-end recruitment process, which involves sourcing, screening and selecting ideals candidate7. Performing administrative activities, such as database updates and collecting candidates document

1. Become a host live on market place (tiktok, shopee, and instagram) 2. Provide product reviews and intrect with consumers during live streams3. Provide suggestions and solutions when consumers ask question about the product 4. Recapitulate sales result

- Do news a coverage, interview and rewrite the news. Do the process uploading the news to Universitas Brawijaya website- Regularly attended weekly meeting representing Division of Public Relations- Assist monitoring company news in print, online and electric media

- Regularly attendend sharing season with Board of Directors- Managing personel administration such as duplication, making official memo's wire and sending administration documenta via facsimile and email- Assisting the making of Ministry's official memo- Drafting manual and online also creating Business Trip arragement - Responsible to file administration documents that aim facilicate checking information in the future- Assist in monitoring company news in print, online and electric media