Altaf Bhat Email & Phone Number

Karnataka, India

CARRIER PRECIS: I-CERT GLOBAL (Till date) I-CERT GLOBAL LEARNING PVT LTD FROM 10-OCT-2017 TILL DATE AS INSIDE SALES MANAGER• Managing the inside sales representatives team• Setting targets for my team and strategies to achieve the targets• Suggest and implement improvements in the sales administration process• Coordinating department projects to meet deadlines• Prepare monthly, quarterly and annual sales forecasts• Using customer feedback to generate new leads• Ensure sales, finance and legal policies and procedures are met• Ensure sales pipeline remains full with qualified leads and prospects• Report to senior management on sales metrics opportunities and threats• Generating market for the Organization through various sources• Handling pre-sales, sales and Post- sales activities • Handling Key responsibilities like Preparing short-term sales plan, sales approaches and strategies, meetings with MNC’s and new corporate clients etc .• Generating sales leads through execution of aggressive cold calling efforts.• Managing events for the organization to extend business far and Wide

Bangalore

Karnataka, India

TATA CONSULTANCY SERVICESNature of Work and Project: Allianz Life Insurance Company of North America• Reviewing the customers and clients requests, providing them solutions within the timeline.• Processing the customer financial requests and releasing the funds based on the request.• Accepting the customer request and making decision on whether to approve or deny.• Had a responsibility of allocating the daily work to the team based on the volume inflow.• Managed a task of providing solution to High Priority request like, response should be provided within the couple of minutes. • Learned couple of processes within the short span of time.• Timely follow up with the clients regarding financial approval pending for the customers.• Assist other team members to help them perform better and to maximize team efficiency and productivity• Information management: Facilitate smooth flow of information so that timely action can be taken, updating the system whenever relevant information is received.• Contacting Attorney’s of United States of America through calls and emails to get the Foreclosure status of the file• Turn around Time (TAT): Ensure the Contracts to be completed within estimated time period and without missing SLA’s.• Money laundering, Anti money laundering, Scoffing, Page jacking, Intellectual property theft, Shop lifter, Customer Due Diligence• Responsible in on-time delivery of work with minimal errors (100% quality)• Handling: Claims, payouts, Premium history, Loan History, Allocation of Funds, Loan lookups, Required Minimum Distributions, Policy admin and Premium history billings, Free withdrawals, etc