I am a B. Com. (Hons.) graduate with a strong foundation in finance, management, and marketing, currently pursuing an MBA in Marketing at Prestige Institute of Management & Research, Indore. With practical experience as a Delivery & Customer Relationship Manager at Aryashree Motors Pvt. Ltd., I focus on driving customer satisfaction and loyalty by implementing effective retention strategies through CRM tools like Microsoft Dynamics 365.Key Skills & Expertise:• Microsoft Office & Excel: Expertise in financial analysis, reporting, and data-driven decision-making using Excel.• Team Leadership: Proven experience in leading cross-functional teams to meet organizational objectives and foster collaboration.• Customer Relationship Management (CRM): Skilled in enhancing customer engagement, optimizing CRM processes, and increasing retention rates.• Business Acumen & Sales: Strong proficiency in sales planning, business operations, and strategic thinking to drive growth.Fluent in both English and Hindi, I am dedicated to continuous learning and thrive in dynamic environments where innovation meets impact. My goal is to leverage my skills in leadership, data analysis, and CRM to deliver meaningful business results. I welcome opportunities to connect with professionals, business leaders, and recruiters who are passionate about collaboration and success.Let’s connect and explore how we can create opportunities together.