Altaf Ali Email & Phone Number

Auckland, New Zealand

New Zealand

- Create Product Backlog and ensure the squad is working on high priority items- Leading a team 5 squad member with the Daily stand-up, ADO/Jira Management and focus on the blockers for the Squad- Advise on Technical Product Management and Road mapping for the Squad- Create/Break down user stories to fit sprint goals- Align squad goals and OKRs to leadership OKRs- Discussion with other Product owners on a weekly basis for resource prioritization- Provide Technical leadership to Systems Engineers and Support Engineers- Identify areas of technical weakness in SME area of Technology Team and propose appropriate improvements- Take ownership of technical relationships with third party vendors- Ensure escalation of issues in done in a timely fashion both internally and externally as appropriate- Engage in information sharing, technical assistance, advice, and support with other team members- Establish good working relationships with colleagues and actively contribute to creating an enjoyable work environment- Work with Architecture/Infrastructure/App Engineering teams to create and maintain technical and operational standards - Provide technical expertise for the quality of all change introduced into client environments- Provide technical expertise for operational security of Technology Components

Auckland Airport

- Lead New initiatives and help with Architecture Design and Security of the new Solution- Project Lead Implementation Engineer- Provide Technical Consultancy to the FCA Team and the E&M Team where applicable- Technical Process Documentation for all Projects- AWS System Management for the Connected Aircraft Team- Lead the Technical stand-up and Jira Management for the Connected Aircraft Team- Advise on Technical Product Management and Road mapping for the Connected Aircraft Area- Monitor existing Infrastructure and architectural frameworks for performance and made changes and updates when necessary.- Kept up to date with latest industry knowledge and news- Support all the Aircraft Ground System (All sub systems)- Windows Server 2003, 2008/r2, 2012 r2 and 2016 support (Level 1, 2 and 3)- Building Client Operating System Images (Windows)- Windows Domain and Group Policy Support- Project Support/Consultancy for minor projects- System Administrations for all Windows Servers- Liaise with external vendors to make sure internal users get the required support

- AWS System Management for e-Enablement team- AWS S3 Bucket Management- Support the e-Enablement Ground System (All sub systems)- Support required Ground System (All sub systems)- Windows Server 2003, 2008/r2 and 2012 r2 support (Level 1, 2 and 3)- Client Operating system support (Windows)- Building aircraft laptops on Security standard- Domain and Group Policy support- Monitoring of servers using Splunk, Nagios- Monitoring backups for all servers- Technical documentation for all projects- User support for all applications- Project Support for other minor projects- System Administrations for all servers- Liaise with external vendors to make sure internal users get the required support- Business as usual activities (BAU)

Hamilton

- Regular Server checks for Maintenance - Dealing with day to day Desktop and Server issues- Routine checks on all the network devices (Switch, Routers, Printers)- Rolling out new software’s using group policy- Upgrades of existing application- Creation and Deployment IOS image for Mac laptop and desktops- Installing and configuring New Computers and printers- Renewing Software licenses- Dealing with Apple system issues client and server- Supporting in server upgrade projects- Virus checks and updates

Newmarket, Auckland

- Logging inbound calls into the call management system- Troubleshooting broadband modem issues- Resolving level 1 technical issues for xtra dialup - Resolving level 1 technical issues for xtra Broadband- Creating new reports in Microsoft excel- Run different types of reports for Xtra project- Prepare Xtra staff roster online- Real Time Management coverage- Enter team meeting in eWFM (Call Centre Management System)- Run No Show report- Run Absenteeism Report- Run KPIs Report daily