At the Industrial Development Fund, which offers targeted loans for the advancement of industrial technology projects, I led system analysis tasks focused on the development and maintenance of the 'Personal Account of the Borrower' online platform. This tool allows borrowers to submit payment requests, reports, and enables the Fund to monitor project performance and document verification.Achievements:- Collaboratively launched new modules such as automatic generation of reporting documents, reducing report submission time by 30%, and easy-follow reporting scenarios, decreasing tech support calls by 40%.- Contributed to the implementation of security agreements module, resulting in a 10% acceleration in agreement processing times.Responsibilities:- Analyzed, formalized, and managed requirements for software development, ensuring alignment with business objectives.- Conducted testing of implemented functionalities to ensure optimal system performance.- Produced and updated user documentation for various supported information systems such as Personal Accounts of the applicant/borrower of the Fund, analytical portal, and Bitrix24.- Provided technical support to users and consulted with support specialists to resolve complex system issues.

At M3, I contributed to the development of 'more.tv', an online video service, as part of Russia's largest private media holding company, CTC Media, Inc. I collaborated with iOS/Android/Web/Smart TV app development teams and the backend team to ensure seamless execution of the project.Achievements:- Successfully prepared for the integration from the existing platform, ensuring minimal disruption to the service during the transition.- Collaboratively launched the first Minimum Viable Product (MVP) that provided a foundation for iterative improvements based on user feedback.Responsibilities:- Gathered and analyzed customer requirements, modeling, and drafting business process designs to ensure a user-centric approach.- Formulated business and functional requirements for IT, paving the way for effective implementation of the project.- Composed detailed reports on company surveys and business process analysis, providing valuable insights for strategic decision-making.

As an ERP Systems Consultant at KORUS Consulting, I worked in multiple projects for a diverse range of clients, including a subsidiary of Russian Railways, one of Russia's largest transport companies, and top global clothing retailers such as GAP, Marks & Spencer, and Banana Republic.Achievements:-Successfully conducted an audit of company's business processes, resulting in a comprehensive final report that offered key insights and recommendations for improvement.Responsibilities:- Gathered and analyzed customer requirements for ERP implementation, which included writing detailed business process designs.- Authored comprehensive reports following surveys of companies and their business processes, offering critical insights into potential areas of improvement and efficiency.- Drafted clear and concise terms of reference for ERP modifications, ensuring a seamless transition during system upgrades or changes.