I am working as an Operations Manager in Dookanti App, one of the leading grocery apps in Jordan to prepare and deliver grocery orders.I have more than ten years of experience in this field of retail, food and customer services, as I have been working on my career from the junior positions, where I have started as food runner, then worked on my career path until reaching the operation management roles.In addition to my experience I have a strong passion about getting the work done as outstanding as possible with the teamwork and cooperation.
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Operations ManagerDookanti Jun 2020 - PresentAmman, Jordan• Provide inspired leadership for the organization.• Oversee budgeting, reporting, planning, and auditing.• Work with senior stakeholders.• Assist HR with recruiting when necessary.• Work with the board of directors to determine values and mission, and plan for short and long-term goals.
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Area ManagerDookanti Dec 2018 - Jun 2020Amman, Jordan• Ensure sales targets are communicated to the locations of Dookanti.• Develop, implement, review and monitor the operating plan and budget.• Oversight of all staff and scheduling the appropriate number of Dookanti shoppers and drivers to handle a growing workload.• Receiving shipments from suppliers and making sure new products are stocked on the shelved in an efficient manner.• Deliver profit and loss reports to company Directors.
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Café Section ManagerZahr W Raihan Restaurant & Cafe Dec 2016 - Dec 2018Amman Governorate, Jordan• Manage and supervise the team to deliver excellent service to all customers.• Provide outstanding customer service• tracking all cafe expenses to shared excel consistently and accurately• Forecast upcoming needs for the café• Conduct market research to identify pricing trends
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Head BaristaVivid Restaurant & Cafe Lounge. Apr 2012 - Dec 2016Amman• Control of recipes, introducing new products to be offered• Training, mentoring and support for new employees.• Conducting periodic audits in the cafe regarding quality and cleanliness.• Control over the technical condition of coffee devices• Keeping documentation and reporting requests for the purchase
Altayeb Mousa Skills
Altayeb Mousa Education Details
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Al-Rusaifa High SchoolPassed, Very Good
Frequently Asked Questions about Altayeb Mousa
What company does Altayeb Mousa work for?
Altayeb Mousa works for Dookanti
What is Altayeb Mousa's role at the current company?
Altayeb Mousa's current role is Operations Manager at Dookanti.
What schools did Altayeb Mousa attend?
Altayeb Mousa attended Al-Rusaifa High School.
What skills is Altayeb Mousa known for?
Altayeb Mousa has skills like Micros, Menu Development, Team Leadership, Food, Restaurants, Food And Beverage, Customer Service, Teamwork, Pos, Hospitality Industry, Microsoft Excel, Omega.
Who are Altayeb Mousa's colleagues?
Altayeb Mousa's colleagues are Ahmad Rasras, Yousef Alsalhi, Ahmad Ismail, Momen Alghoul, Yazan Alzamel, Hesham Abdelkarim.
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