Althea Friedman Email and Phone Number

Event Management• Management of the House on Fire bookings, quotations and invoicing procedures.• Plan, organize, coordinate, promote and facilitate events• Supervision and delegation of House On Fire staff.• Capacity building of staff.• Managing and reconciling the gate/bar takings for events•Head of Bars Operations for the Bushfire Festival Reporting• Basic profit and loss reporting.• Event reporting and strategy development planning for improving system and services.• Chairing and reporting of weekly staff meetings.• Reporting on staff welfare and assisting in staff contracts• Assisting with the monetary reporting with Khanyisile if required• Setting up of stock control systems and monitoring of equipment with staff in their particular area of controlCustomer liaison• Provide quality seamless customer service based on customer needs and desires before, during and after events.• Reporting on customer satisfaction after events.• Identifying good avenues for improving customer retention.

Lease Agreements – create and maintaining all the Lease agreements for +100 tenants, rental collects, payments toLandlords, general office duties.•Sales – create and maintaining all deed of sale agreements for Agents / filing and tracking of same.•Office Manager – overseeing the daily running of the office in the absence of the Director.•Managing the 5 Agents – time keeping/ customer visits•Updating and keeping of the website / facebook page•Chairing weekly meetings with the agents on new properties•Petty Cash•General Office duties as assigned by Director

Administrator – creates and maintains the Project Library in the document management system (EriDoc), including allocation of document number series (FCP-number) and administration of access control for project members and stakeholders.•Administer, develop and maintain required project administration including meeting preparation and documentation in assigned projects.•Supports the customer project manager in administering project correspondence and project activity, venue and meetings arrangements.•Assist in resource planning for the project using the necessary tools and tracking the status and availability of these resources.•Prepare and monitors the status of project procurement documentation to applicable service providers/suppliers, including but not limited to.•Creation of purchase requests (PR) and tracking purchase orders (PO).•Keeps track of correspondence to customers and suppliers.•Assists in the orientation of new project team members, with activities such as time reporting, ID card, visas and work permits when necessary.•General office duties, staff travel arrangements including accommodation, car hire, ordering of stock, stationery orders, typing and filing.•Assisting Sales Department with invoicing and any other duties assigned by the Project Managers.•Evacuation Warder – alerting staff when the alarm was sounded on the right side of the 2nd floor – taking roll call once all staff had been evacuated.