Althea Leonard
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Althea Leonard Email & Phone Number

Customer Service Specialist at Anthology Inc at Anthology Inc
Location: Lubbock, Texas, United States 4 work roles
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Current company
Anthology Inc
Role
Customer Service Specialist at Anthology Inc
Location
Lubbock, Texas, United States
Company size
596 employees

Who is Althea Leonard? Overview

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Quick answer

Althea Leonard is listed as Customer Service Specialist at Anthology Inc at Anthology Inc, a company with 596 employees, based in Lubbock, Texas, United States. AeroLeads shows a matched LinkedIn profile for Althea Leonard.

Althea Leonard previously worked as Customer Service Specialist at Anthology Inc and Customer Service Advisor at Anthology.

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Email format at Anthology Inc

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Anthology Inc

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Profile bio

About Althea Leonard

Althea Leonard is a Customer Service Specialist at Anthology Inc at Anthology Inc.

Current workplace

Althea Leonard's current company

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Anthology Inc
Anthology Inc
Customer Service Specialist at Anthology Inc
boca raton, florida, united states
Website
anthologyinc.com
Employees
596
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Company profile
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4 roles

Althea Leonard work experience

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Customer Service Advisor

Current
Anthology

Managed customer inquiries and complaints through phone and email communication, with 98% accuracy.Resolved customer issues in a timely and professional manner, while maintaining a company standard AHT that resulted in assisting an increase of 30% more customers.Collaborated with team members to improve overall customer satisfaction that lead to more than.

Aug 2024 - Present

Emergency Service Agent

Vxi Global Solutions

Provided prompt and courteous assistance to customers via phone, email, chat, and remote desktop support for software-related inquiries, technical issues, and account management tasks maintaining a customer resolution rate of 95% over my tenure with the company.Documented and tracked customer interactions and issue resolution steps using CRM software and.

Oct 2022 - Jun 2024

Team Lead

Visiting Angels Indiana

Lead trainings to promote positive customer service and care to the companies' clients and increasing retention by 60% over the course of 2 years.Maintained client documents and account information while following the HIPPA and state laws. Insured that all medical and care records were updated and accurate and communicated any changes to the necessary.

Sep 2018 - Sep 2022
Team & coworkers

Colleagues at Anthology Inc

Other employees you can reach at anthologyinc.com. View company contacts for 596 employees →

MA María Alejandra Mojica González María Alejandra Mojica González Colleague at Anthology IncBogota, D.C., Capital District, Colombia, Colombia View → DB David Brookover, Cpa David Brookover, Cpa Colleague at Anthology IncRichmond, Virginia, United States, United States View → JT Julie Traylor Julie Traylor Colleague at Anthology IncLittle Rock, Arkansas, United States, United States View → SE Sergio Esteban Marin Guayanes Sergio Esteban Marin Guayanes Colleague at Anthology IncBogota, D.C., Capital District, Colombia, Colombia View → JG Julie Grove, M.Ed., Rmcp Julie Grove, M.Ed., Rmcp Colleague at Anthology IncJackson Center, Pennsylvania, United States, United States View → DR Daniela Rodríguez García Daniela Rodríguez García Colleague at Anthology IncBogota, D.C., Capital District, Colombia, Colombia View → DB Derek Boston Derek Boston Colleague at Anthology IncFort Mill, South Carolina, United States, United States View → SS Sandesh S Hegde Sandesh S Hegde Colleague at Anthology IncBangalore Urban, Karnataka, India, India View → PH Pooja Hosamani Pooja Hosamani Colleague at Anthology IncBengaluru, Karnataka, India, India View → IV Ishwarya Vengadeshan Ishwarya Vengadeshan Colleague at Anthology IncTamil Nadu, India, India View →
FAQ

Frequently asked questions about Althea Leonard

Quick answers generated from the profile data available on this page.

What company does Althea Leonard work for?

Althea Leonard works for Anthology Inc.

What is Althea Leonard's role at Anthology Inc?

Althea Leonard is listed as Customer Service Specialist at Anthology Inc at Anthology Inc.

Where is Althea Leonard based?

Althea Leonard is based in Lubbock, Texas, United States while working with Anthology Inc.

What companies has Althea Leonard worked for?

Althea Leonard has worked for Anthology Inc, Anthology, Vxi Global Solutions, and Visiting Angels Indiana.

Who are Althea Leonard's colleagues at Anthology Inc?

Althea Leonard's colleagues at Anthology Inc include María Alejandra Mojica González, David Brookover, Cpa, Julie Traylor, Sergio Esteban Marin Guayanes, and Julie Grove, M.Ed., Rmcp.

How can I contact Althea Leonard?

You can use AeroLeads to view verified contact signals for Althea Leonard at Anthology Inc, including work email, phone, and LinkedIn data when available.

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