Answer questions and research data for customers ot the state of New Jersey. Employee of the Month September and October 2024.

I am teaching two classes of Management of Information Systems at Rowan College fall of 2022. One course online and one is in person.

Promoted based on a passion for success and a vision for the future. Seamlessly orchestrates every aspect of budgeting, marketing, and sales for rapidly growing media production company with swiftly expanding portfolio. Writes, researches, and produces exceptional media projects, including graphic novels, commercials, films, and music for Comcast TV and streaming services including Amazon Prime and Spotify. Controls budget, marketing, and sales with unswerving focus on costs versus revenue as… Show more Promoted based on a passion for success and a vision for the future. Seamlessly orchestrates every aspect of budgeting, marketing, and sales for rapidly growing media production company with swiftly expanding portfolio. Writes, researches, and produces exceptional media projects, including graphic novels, commercials, films, and music for Comcast TV and streaming services including Amazon Prime and Spotify. Controls budget, marketing, and sales with unswerving focus on costs versus revenue as both apply to market competition. Meticulously interviews, hires, trains, mentors, and directs team members to unlock their full potential and achieve ambitious performance goals.• Strategically increased profit margin by 20% in the first year of operations leadership through innovative expansion of marketing blueprint. Show less

Strategically delivered exceptional Human Resources (HR) Solutions. Trained and managed high-performance project teams from project inception through final delivery. Meticulously adjusted staffing to meet and exceed project needs, including interviewing and hiring the appropriate talent and releasing employees less suited to the endeavor. • Successfully delivered a superior product to Kraft Heinz through deliberate training and management of a 50-member project team, ensuring adherence to… Show more Strategically delivered exceptional Human Resources (HR) Solutions. Trained and managed high-performance project teams from project inception through final delivery. Meticulously adjusted staffing to meet and exceed project needs, including interviewing and hiring the appropriate talent and releasing employees less suited to the endeavor. • Successfully delivered a superior product to Kraft Heinz through deliberate training and management of a 50-member project team, ensuring adherence to agreed-upon cost, quality, and scheduling requirements.• Designed and implemented management tools, data reporting, and analytics processes to ensure regulatory compliance and team member cohesion. Show less

Delivered reliable and accountable mortgage origination for residential and commercial customers. Methodically gathered and analyzed critical application documentation and applicant background to ensure mortgage offerings were customer-appropriate credit extensions complied with regulatory requirements.• Successfully increased inbound call retention by 8% via strategic customer interaction and modernized origination practices.• Streamlined internal processes to swiftly and efficiently… Show more Delivered reliable and accountable mortgage origination for residential and commercial customers. Methodically gathered and analyzed critical application documentation and applicant background to ensure mortgage offerings were customer-appropriate credit extensions complied with regulatory requirements.• Successfully increased inbound call retention by 8% via strategic customer interaction and modernized origination practices.• Streamlined internal processes to swiftly and efficiently gather and analyze critical documentation and background information and to guide consultation. Show less

Efficaciously provided superior mortgage servicing and origination during a period of substantial turmoil in the mortgage industry. Performed comprehensive market analysis to drive changes that effectively increased program novelty and competitive advantages. Efficiently delivered hassle-free processing of bankruptcy and foreclosure for mortgage clients.• Exceeded sales goals by 5% by offering individually tailored solutions to customers in foreclosure and bankruptcy.