Manager Of Technical Services
Current• CSM front-line team oversight, training and mentoring.• CSM front-line operations management.• Full spectrum SaaS support of CareCru Platform.• Project planning and execution.• New technology development and adoption strategies.• Technical investigations, resolution and documentation.• L2/L3 bug triage and escalation.• Product roadmap planning and advisory.• Product deployment planning and execution.• Dental clinic software support.• Risk planning and mitigation.• Client relationship management.