Working on multiple proof of concept for the different products for the Ministry.Ideating multiple solutions to customer problems and validating risks as early as possible in the development process, so that product solutions have the best chance of driving the desired outcome.Supporting Engineering with implementation details and answering non-technical questions about the features.Coordinates the creation, distribution, and incorporation of all change requests for the product roadmap and release plans.Using qualitative and quantitative insights from our customers, market research, and competitive analysis to inform your decision-making.Writing requirements documents to create clarity among the cross-functional team on what will be done and what will not.Managing the product development process and schedule for the product team.Creating, owning and refining well-formed user stories and artifacts that describe and detail new products, features and services based on feedback from the team, creating acceptance criteria with the team, and accepting stories as they are completed.Develops product strategies based on inputs from other stakeholders and coordinates ideation sessions, consolidated product ideas, and strategy documents.Working daily with scrum teams to refine, groom, and accept stories and bugs for implementation.Representing the team, when needed, to external stakeholders, leaders and other teams to ensure alignment and understanding of the team's progress.

▪ Spearheaded the development of a digital retail product as the Product Manager for the company.▪ Led workshops with key stakeholders to define the 5-year roadmaps by identifying new products to increase digitization across the organization. ▪ Created and maintained comprehensive project documentation such as Project Charter, Project Plan, Issue and Action Log, Risk Management Plan and Status reports to the required stakeholders.▪ Proactively identified and evaluated potential risks/issues that could impact overall project delivery and coordinated effective mitigation strategies to be implemented if the risks occur.▪ Developed process flows for the current and future state design, flowcharts, use-cases, wireframes, mock-ups or other necessary documents for either enhancement to existing business applications and/or development of new applications.▪ Engaged developers and solution team to write formal technical documentation such as a request for proposals (RFP), test cases, and technical and integration specifications, participating in and leading the development, execution and implementation of all software testing phases.▪ Created and managed a prioritized Product Backlog▪ Developed user stories, define acceptance criteria and be available to the Scrum team to provide clarity when required

Managed the recruitment process to attract and hire the most qualified candidates for the organization. Conducted comprehensive job analyses and implemented strategies to optimize employee performance and productivity. Developed and maintained positive relationships between employees and management to foster a healthy and productive work environment. Supervised employee reward and benefits plan to retain and encourage top-tier professionals. Ensured the health and safety of all employees through the implementation and maintenance of workplace safety protocols and initiatives.

Monitored various media channels such as news, social media, and online platforms to stay updated with the latest trends, news, and opinions related to the industry.Developed and created high-quality content that resonated with the target audience and aligned with the company's goals and objectives. Implemented and managed digital marketing strategies across various platforms to increase brand awareness, drive traffic, and generate leads. Conducted brainstorming sessions with team members to create innovative and creative ideas that met client's needs and expectations. Planned and executed public relations campaigns to improve the company's reputation, build relationships with stakeholders, and enhance brand image. Analyzed and evaluated data to identify areas of improvement and implemented strategies to increase audience engagement and awareness of the company's online presence.