Alun Kraft Email & Phone Number

Brighton, GB

Brighton, England, United Kingdom

Unified Communications Engineer taking a leading role within the Networks & Infrastructure team enabling the design, build, installation, development, integration, and support for unified communications services and systems, as well as ongoing support for and decommissioning of legacy analogue telephony services. Being the expert for current telephony.

Falmer, England, United Kingdom

ITS Telephony Technician deploying, supporting and maintaining the major elements of the IT Telephony solutions throughout the University. Providing first and second line break\fix support for the staff and students PBXs, voicemail, the switchboard, Skype for Business, Emergency telephones\refuse points and all associated hardware. Also providing.

Falmer, England, United Kingdom

Starting out supporting the University for all things telephony from simple moves and changes, re-routing cabling during refurbishing of buildings. Providing consultancy for projects on campus. Installing and maintaining a 5000 user telephony system to support the students accommodation. Provide 1st and 2nd Line support on the University main 4500 user.

East Sussex

Being the Managing Director of Acutel since 2001. Acutel has a proven track record over the many years. Installers and maintainers of Business Telephone Systems, Telephone Lines, Mobiles Hosted Telephony and Network Cabling with over 25 years experience. Acutels Recent customers include University of Sussex and University of Brighton. Our client database.

Brighton

Starting out supporting the University for all things telephony from simple moves and changes, re-routing cabling during refurbishing of buildings. Providing consultancy for projects on campus. Provide 1st and 2nd Line support on the University main 2500 user old MD110 telephony system before helping out implementing a replacement Unify OSV telephony system

Hove

I joined this company as a maintenance engineer and started to learn the ISDX System, as well as the Lucent EuroGeneris and Definity. I then progressed to Service Manager, where I was esponsible for the engineers, the maintenance side of the business and generating new business. This includes providing Technical Support for both engineers and customers.

Here I was maintaining Index and Toshiba Systems, including Seltek and Global Voicemails. I went on several training courses to broaden my knowledge on the Index System and Voicemails. The work was good and I enjoyed working on new switches, which led me into larger systems, more complex programming and more demanding customers. This whet my appetite and I.

Due to my extensive knowledge of a range of telephone systems, I was able to support our dealer’s engineers in integrating our voicemail onto various telephone systems more effectively. This would normally be done via a modem / telephone, but when the need arose I would also support the dealer onsite. Difficult installations would also be handled direct by.

Borehamwood

Here I was mainly involved in the installation and maintenance of the Mitel Smart One Call Routing Controllers for the National Projects Department. I also received training on the Racal devices that are used for the National Lottery, but never got to work on these devices in the field. Shame, I might have been rich. I left here to go into the Voicemail.

Uckfield

I joined at first as a sub-contractor, then permanently from March 1990 as a Trainee Installation Engineer. Initially, I was responsible for the installation, commissioning, programming and maintenance of a range of telephone systems including fax machines and Mercury Smart Boxes. On site / remote maintenance using a laptop. Attended several training.

Tunbridge Wells

I started here as a Trainee Engineer and had on-the-job training, which I must say got me interested in the Telecoms industry. I was soon being sent out on my own, installing and commissioning telephone systems throughout the South East. Unfortunately I was made redundant.