Oversight of IT & Telecomms Projects. IT & Telecomms Contracts and Purchasing. Supplier management, contract & bid preparation, assessment and selection. VOIP, Call Centres, Citrix, Telecomms Services, Software Portfolios, Development and Product Selection, IT services contracts, Organisational change, succession planning and IT organisation structures.See also below for work with HD. Typical initiatives:- Recovery of costs from telecomms suppliers for our clients- Office 365 Assessment and selection- Software Portfolio management and cost reduction- Re-negotiation of telecomms and IT services contracts to reduce cost and to widen delivery.- Supplier management to ensure improved response and delivery

Sectors to date - Gambling, Leisure, Travel, Retail & Financial ServicesKey Skills - Project and Programme Management, Infrastructure Management, Supplier Management, Contract & Bid Preparation, Negotiation and Implementation, VOIP, Call Centres, Citrix, Telecomms, Infrastructure change/upgrade, online development, retail implementation (i.e. epos), planning & logistics, organisational change. Recent Examples:- Reduced costs and renegotiated telecomms contracts for a household name in the UK retail market.- Turned around a failing online software pipeline into a multi-million profit line for a major player in the gambling & leisure sector.- Managed a Citrix roll out to all offices for a Financial Services client.- Re-negotiated network services contract for a group in the gambling and leisure sector.- Managed the technical stream of a major eCommerce transition programme in the travel sector including Enterprise Integration.- Consultancy on process improvement focused on streamlining development.- Introduced new management methodologies including Agile techniques to improve consistency of software delivery.- Managed implementation of a new Web TV channel.Associate Partner (Ayudar) specialising in Telecomms and Networks, particularly supplier management, call centres and contract negotiation.Associate Hawtrey-Dene - although we generally operate on a freelance basis the group combine for bids where multiple skills are required by the client.

Responsible for - Project Delivery - technical and large scale business projects, all technology selection and deployment including LAN, WAN, SAN, OS, Retail Back & Front Office Architecture. Included 6000+ Gaming Machines/terminals, 3+ Call Centres including remote agents.- Programme Managed redesign, build and deployment of 6000+ gaming machines to 2000+ locations meeting board deadline. - Managed delivery of multi-national MPLS network reducing costs by £300k while increasing bandwidth to all locations.- Deployed VOIP and virtualised desktop to retail outlets enabling closure of a 300 seat call centre.

Various roles including Networks and Telecomms Manager, Networks & Desktop Software manager, Services Manager. Worked with many technologies and services in technical and management roles and engagements.

Non Budgetary Policy Management. Liason with IT departments on LAN & Mainframe connectivity, Telecomms policy & costs,(Hilton, Texas Homecare, Group Offices, Laskys, Ladbrokes & Hilton Casino Group. Led tenders for Hotel Switches and Group Telecomms Services.Worked prior to 1990 for the group as Technical Services Manager and Networks Manager.