Alva Ogletree Email & Phone Number

Los Angeles, Ca, Us

San Francisco Bay Area

Washington, D.C.

Assists in implementing, coordinating, and overseeing a variety of business processes and management programs and activities that impact organizational operationsPlans and conducts testing and analysis of headquarters and field functions working both independently and as a team to consolidate findings Evaluates policies and procedures in areas of assigned responsibility and makes recommendations using analytical tool s and testing methodologyConducts Quality Control Assessment of… Show more Assists in implementing, coordinating, and overseeing a variety of business processes and management programs and activities that impact organizational operationsPlans and conducts testing and analysis of headquarters and field functions working both independently and as a team to consolidate findings Evaluates policies and procedures in areas of assigned responsibility and makes recommendations using analytical tool s and testing methodologyConducts Quality Control Assessment of other team members’ testing and analysis results for accuracyRecommends actions to achieve organizational objectives with a reasonable timeline and due date for implementation of new policy and procedure Identifies and assesses potential risks and categorizes risks into low, medium, and high risk while assessing potential materialityProvides technical assistance and support to headquarters and management staff in all matters relating to the application of systems and management programs to meet mission requirementsProvides analytical support on planning methodologies, policies, and proceduresDevelops official documentation and reports of findings and recommendations to business process and program owners and their senior leadership Develop long and short range plans as well as team visions and goals for internal and external implementation and further execution of executive ordersPlanning, execution, and management of briefings, presentations, and conferences with business process owners, supervisors, and senior leadershipEnsures accuracy of appropriate information of both a concise and detailed mannerPrepares Mission Action Plan (MAP) official documents, routing packages, and conducted testing of populations of users and processes to decide Verification & Validation (V&V) necessityAssists with the review of submissions for substance, conformance of instructions, completeness and authorization prior to issuance Show less

Washington, D.C.

Provided support to the Chief Financial Officer (CFO) in execution of all OMB Circular No. A-123: Management Responsibility for Internal Controls activityProvided assistance in the efficient delivery of risk management and internal control services to USCISActively prepared the Annual Director’s Assurance Statement and all pertinent documentation for submission to the Federal Chain of CommandPrepared action requests, documentation, and submission of the High Dollar Overpayment… Show more Provided support to the Chief Financial Officer (CFO) in execution of all OMB Circular No. A-123: Management Responsibility for Internal Controls activityProvided assistance in the efficient delivery of risk management and internal control services to USCISActively prepared the Annual Director’s Assurance Statement and all pertinent documentation for submission to the Federal Chain of CommandPrepared action requests, documentation, and submission of the High Dollar Overpayment Report (HDOR) to the CFO and completed routing packages for signature and uploading in ePMO (electronic Program Management Office)Provided direct assistance to the liaison of the Annual Financial Statement AuditEnsured that R.M.I.C. staff met all mandatory training requirements in accordance with both Management Directorate and U.S.C.I.S. scheduling and guidance to include senior leadershipIndependently conducted analyzation and testing of Information Technology General Controls and direct support of Information Technology ManagerRedacted sensitive information and PII from FOUO documents used during testing and analysisAnalyzed, tested, and revised Standard Operating Procedures for several processes based on testing resultsPrepared Mission Action Plan (MAP) official documents, routing packages, and conducted testing of populations of users and processes to decide Verification & Validation (V&V) necessityPrepared Summary of Aggregated Deficiencies (SAD) documentation in conclusion of adjudicated test results Reviewed SAD documents from prior-year findings to determine process remediation, success, or failure when compared to current fiscal year testingAnalyzed Standard Operating Procedures (SOP) for different process owners to compile a list of CFO Designated Systems for testing of internal controlsPerformed quarterly Test of Effectiveness (TOE)/ Test of Design (TOD) for business processes and internal controls and provided adjudication advice toward a pass/failure of a system Show less

Washington D.C. Metro Area

Processed guest check-ins and checkouts according to Omni’s Moments of Service and Standard Operating Procedures with excellent customer serviceCashiered, calculated currency exchange, and conducted Money-management of issued bank of over $600 and nightly secured payment dropEmpathetically listened to guest inquiries and provide appropriate responsesConducted account management for guests checking in accordance with their preferencesElectronically managed coordination of blocked… Show more Processed guest check-ins and checkouts according to Omni’s Moments of Service and Standard Operating Procedures with excellent customer serviceCashiered, calculated currency exchange, and conducted Money-management of issued bank of over $600 and nightly secured payment dropEmpathetically listened to guest inquiries and provide appropriate responsesConducted account management for guests checking in accordance with their preferencesElectronically managed coordination of blocked rooms and accommodation of expedient room changesPre-registered designated guests and prepared personalized key packetsCommunicated pertinent guest information to designated departments/personnel Maintained confidentiality of all guests, high-profile visitors, private conferences and hotel information and exercised discretion at all timesEmployed attention to detail in order to ensure security of guest room accessExecuted financial account management of all Omni accounting standards ensuring accurate settlement of folios, routing of charges, and adjustmentsMaintained guest history files on all guestsDocumented all guest requests, complaints, or problems immediately and notify designated department/personnel for resolving the situation. Conducted customer service satisfaction follow-up callsIssued safe deposit boxes to guests and ensure security of keyMonitored, sent and distributed guest faxesGenerated, printed and distributed daily and weekly reportsResolved discrepancies on the room status report with Housekeeping personnelMaintained complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions Show less

Dallas, Tx

Processed Passport Applications & Passport BooksImage Scanning, Review, Re-Scan, and Editing of ImagesIndependent Data Entry of Sensitive InformationVerification & Correction of Data Entry for applicationsMulti-Operation and function of Book Printing Machines & Card Printing Machine for final production of passport books/cardsVerification, Printing, and Applications of Labels for the Mail-Out/Return of Applicant Sensitive Information/EvidenceMaintained an efficient… Show more Processed Passport Applications & Passport BooksImage Scanning, Review, Re-Scan, and Editing of ImagesIndependent Data Entry of Sensitive InformationVerification & Correction of Data Entry for applicationsMulti-Operation and function of Book Printing Machines & Card Printing Machine for final production of passport books/cardsVerification, Printing, and Applications of Labels for the Mail-Out/Return of Applicant Sensitive Information/EvidenceMaintained an efficient teamwork environmentFinal PRISM Image Scan of all Applications on PRISM MachineImaging Quality Assurance (IQA) of all applications/copies of evidence file for archivingOrganization/ Inventory of Passport Applications, Books, & CardsDigitally Received/Returned all tangible materialsTrained new employees on multi-functional systems of Book Print/Card PrintMaintained timed production with limited errors in a high-pressure environment Show less

Bremerton, Wa

Expeditiously learned and passed written examination, “murder” board, and final oral board for both Surface Warfare and Aviation Warfare qualifications in commendable timingWarzone deployment during Operation Enduring Freedom, Operation Iraqi Freedom, and Operation New Dawn (OEF/OIF/OND) and conducted high-pressure operations with strict time constraintsLead Stretcher-Bearer (Emergency First Responder) during General Quarters and other emergent evolutionsShip’s Self Defense System… Show more Expeditiously learned and passed written examination, “murder” board, and final oral board for both Surface Warfare and Aviation Warfare qualifications in commendable timingWarzone deployment during Operation Enduring Freedom, Operation Iraqi Freedom, and Operation New Dawn (OEF/OIF/OND) and conducted high-pressure operations with strict time constraintsLead Stretcher-Bearer (Emergency First Responder) during General Quarters and other emergent evolutionsShip’s Self Defense System MK2 (SSDS) Advanced Operator: Multi-functional operation of SSDS MK 2 consoles and manipulation of console controls to access features of the MK2 program in support of ship's missions Supervised the Tactical Operations Plot watchteam, supporting and reporting directly to the Commanding Officer in all maneuvers and inquiries regarding intel on unknown surface, air, and sub-surface warfare vesselsSupervisory role included a multi-functional call/communications center, using Microsoft Office on both Classified/ Unclassified servers, keeping accurate log books, documentation of incidents hourly, and calculations, typing and maintaining electronic communications logs with several vessels Tactically identified, tracked, assessed threat levels, and reported over 2000 contacts to provide an accurate and up-to-date surface, air, and sub-surface picture within the U.S.S. JOHN C. STENNIS Surveillance Area directly to the Ship’s Commanding Officer (CO), Executive Officer (XO), Operations Officer (OPSO) and other high-ranking military officials Maintained clandestine communications and dispatching integrity over several nets of communication on encrypted and unencrypted lines to both foreign and domestic organizationsQualified in handling, verifying, and distributing Secret/Top Secret materialsSuperior stated: “ Team Player/TOP Supervisor - Dual warfare Qualified, Motivated, Knowledgeable, working knowledge of surface Module surpasses her peers which contributed to the CDC mission readiness.” Show less

Dallas, Texas

Reviewed, processed, and documented confidential information of clientsOrganized and updated master lists of large litigation cases such as ConAgra/Peter Pan Peanut ButterUpdated clientele information in Class Action lawsuits such as Vioxx, Peter Pan, Seroquel, and Phen-Fen litigationsConfirmed clientele eligibility by researching medical billing/records of clients for symptoms/criteriaPulled Echocardiogram tapes for justification of eligibility to senior… Show more Reviewed, processed, and documented confidential information of clientsOrganized and updated master lists of large litigation cases such as ConAgra/Peter Pan Peanut ButterUpdated clientele information in Class Action lawsuits such as Vioxx, Peter Pan, Seroquel, and Phen-Fen litigationsConfirmed clientele eligibility by researching medical billing/records of clients for symptoms/criteriaPulled Echocardiogram tapes for justification of eligibility to senior managementReviewed medical records for proper evidence and litigation relevancePrepared update letters, made copies, and created filed for new and current clientsCreated litigation letters, labels, and Plaintiff Fact Sheets with tabbed with indication stickersPrepared and sent official medical requests to medical facilities for client recordsProfessionally and courteously interacted with clientele via phone for notification purposesDeciphered medical records from contract and client questionnairesApproved/corrected Plaintiff Fact Sheets Replenished supplies in the Mass Torts Department Show less

Dallas, Tx

Provided administrative support to the Dallas Initiative for Diversion and Expedited Rehabilitation and Treatment (DIVERT) ProgramAssisted in Case Management of Substance/Alcohol Abuse Offenders Conducted data entry, organization, and administrative support in a legal establishment Completed comprehensive assessments of offenders history, court mandated treatment requirements, and make eligibility recommendationWorked in accordance with oral instructions under limited… Show more Provided administrative support to the Dallas Initiative for Diversion and Expedited Rehabilitation and Treatment (DIVERT) ProgramAssisted in Case Management of Substance/Alcohol Abuse Offenders Conducted data entry, organization, and administrative support in a legal establishment Completed comprehensive assessments of offenders history, court mandated treatment requirements, and make eligibility recommendationWorked in accordance with oral instructions under limited supervision and in timely manner Successfully executed a variety of time-constrained projects in established time periodsProvided superior customer service and high quality workmanship when performing special projects including computer processing, filing, money transaction processes, spreadsheet producing, shredding, copying and distributing informationExperience in a corrections environmentAssisted in restoration of family and community tiesServed as non-partisan campaigner as well as member of Mock Election Coordination Committee Show less

Master Of Business Administration - Mba, Program Management & Entreprenuership

Activities and Societies: PMI Member

Doctor Of Law - Jd, Law

Activities and Societies: CLEO

Bachelor’S Degree, Administration Of Justice (Sociology, Anthropology, Criminology, And Criminal Justice)

Activities and Societies: Sigma Alpha Pi, Howard University Alumni Association Minor: Military Leadership Science

Associate’S Degree, General Studies