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@beyondpricing.com
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6 phones found area 832, 650, 415, and 925
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Marcus Alvarez is listed as Customer Experience Leader: Senior Director, Customer Experience | Director of Customer Onboarding | Director of Professional Services | Technical Account Management | Customer Success at Virtuous, based in San Francisco Bay Area, United States, United States. AeroLeads shows a work email signal at beyondpricing.com, phone signal with area code 832, 650, 415, 925, and a matched LinkedIn profile for Marcus Alvarez.
Marcus Alvarez previously worked as Director of Customer Onboarding & Professional Services at Virtuous and Director of Professional Services (Global) at Leadspace. Marcus Alvarez holds Bachelor Of Arts (B.A.) from Austin College.
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AeroLeads found 1 current-domain work email signal for Marcus Alvarez. Compare company email patterns before reaching out.
As a highly experienced Director of Customer Success with over 20 years of experience working at hyper-growth tech startups, I am committed to driving customer satisfaction, retention, and influencing growth at scale. My expertise lies in developing and implementing strategic plans to ensure customer success by optimizing the customer experience, increasing customer engagement, driving revenue growth, and decreasing time to value. I have a proven track record of leading high-performing teams, developing and implementing scalable processes, and building strong relationships with customers to deliver outstanding results.With a focus on decreasing time to value, I have implemented a customer success framework that has resulted in increased customer satisfaction and retention rates, as well as revenue growth. My experience in managing and coaching teams has enabled me to develop strong leadership skills, and I am passionate about mentoring and supporting the growth of my team members.As a Customer Experience Director, I am well-versed in leveraging data analytics and customer feedback to drive product improvements and inform business decisions. I am a proactive problem-solver with the ability to identify issues before they become major problems, and I work collaboratively with cross-functional teams to implement effective solutions.As a B2B Customer Experience leader, I've assembled enterprise-level teams for some of the most innovative B2B SaaS companies specializing in Big Data and Machine Learning, Distributed Platforms, Software Development, Data Analytics, and Revenue Operations.Throughout my career, I have worked with some of the largest enterprise companies such as Salesforce, Microsoft, Adobe, HPE, Cisco, Oracle, Intel, Workday, Informatica, Siemens, Okta, Zendesk, and Zoom, where I utilized my skills in building teams, discovering, designing, and deploying Big Data solutions, configuring and deploying Machine Learning-based propensity models, and delivering turn-key data analytics projects to optimize data enrichment, accuracy, and data governance.I take great pride in my ability to maintain an unflappable demeanor. Despite the most well planned strategy, the job of any customer-facing professional does not always go as planned. I see myself as the calm voice of reason that will step up, take ownership, provide insight and direction… then make sure that problem doesn’t happen again.Turn challenge into purpose. Transform purpose into results.
Listed skills include Enterprise Software, Business Intelligence, Saas, Integration, and 46 others.
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Phoenix, Arizona, US
Virtuous is more than just a CRM. It’s the only responsive fundraising platform designed to help nonprofit teams create responsive donor experiences that improve retention and increase impact at scale. Virtuous unifies fundraising, marketing, and donor development activities, rids teams of redundant back-office tasks, and reveals the insights needed to.
San Francisco, California, US
Leadspace is purpose-built to help growing organizations effectively manage data challenges, and we do it at scale for some of the most demanding B2B customers—Microsoft, Zoom Video, and Salesforce. When working with huge volumes of data, the ability to validate and resolve companies and buyers at the enterprise, SMB, or even micro-business level is a.
San Francisco, California, US
Beyond is the #1 Revenue Management Platform for short-term rental owners and managers to get, grow, and keep revenue. Our easy-to-use platform includes a dynamic, demand-driven pricing tool with extensive market data that pairs with OTA distribution and a best-in-class booking engine. Managed a team of Implementation Managers responsible for onboarding.
Palo Alto, CA, US
CloudHealth is the most trusted cloud management software platform used to accelerate business transformation in the cloud. CloudHealth solutions and services help organizations drive efficiency through a cohesive cloud strategy based on integrated reporting, active policy management and strategic recommendations. The platform's insightful analytics.
San Francisco, California, US
Mesosphere DC/OS provides public cloud-like services from an open partner ecosystem, delivered on any infrastructure.
San Mateo, CA, US
Managed the Customer Experience team comprised of Implementation Managers and Customers Success Managers responsible for onboarding all new customers, operationalizing Predictive Lead Scoring, and demonstrating value of Machine Learning solutions for B2B Sales and Marketing teams. Responsible for the entire post-sales customer journey, including expansion.
San Jose, California, US
Orchestrated the delivery of implementation, consulting and integration services in a fast-paced environment for enterprise SaaS customers. Managed executive level client relationships and developed key project deliverables. Responsible for tracking and communicating progress and delivering successful projects within scope and within budget.
Serviced and supported new and existing business application software accounts, specializing in mid-market ERP systems.Provided onsite and remote software consulting, implementation, and technical support services, including software installation, system configuration, application training, custom report writing and business forms creation, and ongoing.
San Francisco, CA, US
Portland, Oregon, US
Serviced and supported new and existing business application software accounts, specializing in mid-market ERP systems from Sage Software: Sage 100 ERP, Sage 200 ERP and Sage 500 ERP (formerly MAS90, MAS200, and MAS500).
Tigard, OR, US
Serviced and supported new and existing business application software accounts, specializing in mid-market ERP systems from Sage Software: Sage 100 ERP, Sage 200 ERP and Sage 500 ERP (formerly MAS90, MAS200, and MAS500).
San Francisco, CA, US
Co-founded software consulting firm representing mid-market accounting and ERP software solutions and Customer Relationship Management systems.Managed all software implementations and special projects, negotiated timelines and budgets, coordinated and performed software installations, data conversions, and platform upgrades. Identified Acted as a liaison.
San Francisco, CA, US
Administered account maintenance for an active installed client base of more than three hundred registered customers; Sage Software products, Microsoft Great Plains, SAP Business One.
Advocated customer service and support for Sage software applications. Performed onsite consulting services, including software implementation, business application training, and tier one level technical support.
San Diego, CA, US
Represented a list of standard modifications to mid-market accounting and ERP software. Worked in concert with Value Added Resellers (VARs) across the country to facilitate end-user business development through multimedia product demonstration; software sales, marketing, and consultation; technical support; and ongoing customer account maintenance.
Managed a $1.275 million annual customer sales base in Southern California and Hawaii. Represented a catalog of higher education textbooks, ancillary education materials, and online resources.
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Marcus Alvarez works for Virtuous.
Marcus Alvarez is listed as Customer Experience Leader: Senior Director, Customer Experience | Director of Customer Onboarding | Director of Professional Services | Technical Account Management | Customer Success at Virtuous.
AeroLeads has found 1 work email signal at @beyondpricing.com for Marcus Alvarez at Virtuous.
AeroLeads has found 6 phone signal(s) with area code 832, 650, 415, 925 for Marcus Alvarez at Virtuous.
Marcus Alvarez is based in San Francisco Bay Area, United States, United States while working with Virtuous.
Marcus Alvarez has worked for Virtuous, Leadspace, Beyond Pricing, Vmware, and Mesosphere.
You can use AeroLeads to view verified contact signals for Marcus Alvarez at Virtuous, including work email, phone, and LinkedIn data when available.
Marcus Alvarez holds Bachelor Of Arts (B.A.) from Austin College.
Marcus Alvarez is listed with skills including Enterprise Software, Business Intelligence, Saas, Integration, Erp, Crm, Software Implementation, and Business Analysis.
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