IT Support Technician and CompTIA Secure Infrastructure Specialist developing their Networking and Cybersecurity skillsets. Experienced as a field engineer for ISP work and network expansion. Thorough and experienced with technical troubleshooting of both manufacturing and IT systems. I give myself to the tasks I pursue, and enjoy having a team I can support and be support by.I am persistent, studious and strive to create an environment that brings out the best in people. I care deeply for both customers and colleagues alike, and firmly believe that doing what's best for everyone leads to a better tomorrow for me as well. Currently working on my CySA+ and Pentest+ qualifications with Learning People Global, while further developing familiarity with Azure infrastructures using Microsoft Learn platform and offensive skill sets and tools with Tryhackme.com.In a technical environment I am competent with SOP creation and compliance, analyzing scientific writing, and promoting Mental Health First Aid in the workplace. I'm a strong operations professional with a CompTIA Network+ and Security+ Certification.In a social environment, I have had vast customer service experience, as well as managed and held leadership positions in social, athletic and cultural groups. Always working from a place of potentializing those that work with me to do their best, by creating conditions so that their strengths have opportunity to be expressed.I am a jack of all trades who has had a life of adaptation, a history of process improvement and who likes to get the job done.