Álvaro Fernandes Email & Phone Number
Who is Álvaro Fernandes? Overview
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Álvaro Fernandes is listed as Gerente de comunidade at RAT Academy, a with 12 employees, based in Rio De Janeiro, Brazil. AeroLeads shows a matched LinkedIn profile for Álvaro Fernandes.
Álvaro Fernandes previously worked as Product Manager at Estante Mágica and Product Manager at Estante Mágica. Álvaro Fernandes holds Master Of Business Administration - Mba, Comunicação E Marketing, 9.5/10 from Descomplica.
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About Álvaro Fernandes
I am a resilient and proactive Product Manager with 4+ years experience with a special focus on Customer Success in a startup environment.Key Achievements: 📈 Launched from stratch, validated and scaled an online and international B2B Customer Community, in the largest B2B Edtech in Latin America to stimulate reading and writing. We used A/B testing, User-centric research and Product Segmentation strategies. In 2022, we accomplished our annual goal of doubling user retention from 2021, maintaining our weekly active users metric at 25%.🌎 Enabled successfully our international business expansion by operationalizing go-to-market strategies in in Argentina, Colombia and Mexico. I assisted the sales team to nurture prospects’ pipeline and was responsible for the entire sales process end-to-end, from first contact to pitching to closing the deal.Methodologies & Expertise: 👉 Agile methodologies (Lean Startup, Scrum, and Kanban), Sprint Execution, Continuous Discovery, Stakeholder management, MVP Execution, Product Strategy and Roadmap Definition. I used these skills to launch and develop products from scratch at an international level, such as B2B Customer Community for educators.Let's talk, feel free to connect :) ✉ alvarocfernandes1@gmail.com
Álvaro Fernandes's current company
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Álvaro Fernandes work experience
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Product Manager
Estante Mágica is an B2B2C Edtech that turns students into digital and printed book authors and game creators. More than 2.5 million participated in Brazil and another 7 countries.As the lead for Estante Mágica's B2B Customer Community, I have significant responsibilities and achieved some key results, including:• Launched, validated and scaled Estante Mágica’s B2B Digital Community from scratch in Brazil, Colombia and Mexico, working with 2,000 clients and team members from multiple countries and across multiple time zones.• Successfully guiding the entire product lifecycle, from discovery to development, and effectively managing a live product. • Strengthening customer retention and enhancing the lifetime value of our users • Effectively capturing and understanding our customers' needs on a daily basis. We analyze users feedback and help our product and dev team on the product delivery process.
Product Manager
B2B Portfolio: I was in charge of A/B testing in a variety of initial B2B digital products. I’ve worked with cross-functional talented teams. That helped me improve a variety of skills such as market research, user-centric research, organization, problem-solving, communication, analytical and backlog management skills. Our learnings about customer needs were very insightful to launch and scale our new B2B Customer Community in the following year, because before committing resources to development. we validated hypotheses for potential micro apps with mvps and experiments.
Product Manager
I worked on the Learning and Development (L&D) squad and we tested different products and features to improve:• Customer Success operation KPIs• Customer journey vision development, to identify key process improvements• Inside Sales team performanceMy team was mainly successfull on delivering solutions that increased our Sales conversion rate.
Project Manager
I was for responsible for our International Business Development's project. Alongside with a Colombian colleague, we were successfully responsible for Estante Mágica's pilot test in Latin America (Argentina, Colombia and Mexico). In the following year, we started a full operation in Colombia.
Customer Sucess Manager
I managed more than 200 schools partnerships and obtained the 2th highest sales' result of the year.
Álvaro Fernandes education
Master Of Business Administration - Mba, Comunicação E Marketing, 9.5/10
Bachelor, International Relations And Affairs, 10/10
Frequently asked questions about Álvaro Fernandes
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What company does Álvaro Fernandes work for?
Álvaro Fernandes works for RAT Academy.
What is Álvaro Fernandes's role at RAT Academy?
Álvaro Fernandes is listed as Gerente de comunidade at RAT Academy.
Where is Álvaro Fernandes based?
Álvaro Fernandes is based in Rio De Janeiro, Brazil while working with RAT Academy.
What companies has Álvaro Fernandes worked for?
Álvaro Fernandes has worked for Rat Academy and Estante Mágica.
How can I contact Álvaro Fernandes?
You can use AeroLeads to view verified contact signals for Álvaro Fernandes at RAT Academy, including work email, phone, and LinkedIn data when available.
What schools did Álvaro Fernandes attend?
Álvaro Fernandes holds Master Of Business Administration - Mba, Comunicação E Marketing, 9.5/10 from Descomplica.
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