Jan 2023 - Present
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Álvaro Roy Couto Email & Phone Number
Digital Technology & Telecommunications Consultant | Operations Manager | ITIL 4 Certified
at
ISDEFE
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 100%
Current company
Role
Digital Technology & Telecommunications Consultant | Operations Manager | ITIL 4 Certified
Location
Greater Madrid Metropolitan Area, Spain, Spain
Company size
Who is Álvaro Roy Couto? Overview
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Quick answer
Álvaro Roy Couto is listed as Digital Technology & Telecommunications Consultant | Operations Manager | ITIL 4 Certified at ISDEFE, a company with 695 employees, based in Greater Madrid Metropolitan Area, Spain, Spain. AeroLeads shows a matched LinkedIn profile for Álvaro Roy Couto.
Álvaro Roy Couto previously worked as ICT Consultant at Isdefe and Founder at Liaison To Spain. Álvaro Roy Couto holds Master In Ebusiness Companies Administration, Management, Ebusiness from Universidad Pontificia Comillas.
Company email context
Email format at ISDEFE
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ISDEFE
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Profile bio
About Álvaro Roy Couto
Former ICT professional with extensive experience as Operations Manager, leading teams of Project Managers (delivery and commissioning), management and maintenance of services, creation and improvement of operation processes, as well as management of suppliers and budgets. Monitoring of KPIs and responsible for compliance with SLAs, reporting directly to large customers.Currently working as a Digitalization Consultant for Public Administrations. ITIL 4 Certified.
Listed skills include Telecommunications, Strategy, Management, Project Management, and 14 others.
Current workplace
Álvaro Roy Couto's current company
Company context helps verify the profile and gives searchers a useful next step.
Isdefe
12 roles · 35 years
Álvaro Roy Couto work experience
A career timeline built from the work history available for this profile.
Founder
Make sure your customers in Spain are well taken care of:- business development,- project management and delivery,- customer support,- suppliers management and control
Jun 2019 - Dec 2022
Head Of Special Events
IT and Telecommunications for Events: Technical Design, Deployment, Maintenance and Budget Control
May 2013 - Nov 2018
Public Administrations Manager (Corporate Operations)
Lidership and Coordination of processes:- Projects Deployment, Third Party Contracts, OPEX Control- SMCs (Services Management Centers), Outsourcing, Efficiency improvements, OPEX Control- Customer satisfaction surveys (CSIs)
Apr 2009 - Apr 2013
Finantial Institutions Manager (Corporate Operations)
Responsible for:- Projects Deployment- Customer Support- Global Networks Management (national and international sites) assuring SLAs observance
Jul 2006 - Mar 2009
Services Management Deputy Director (Operations)
Telefónica Data España
Responsible for Projects Deployment and Global Networks Management (national and international sites) assuring SLAs observance
1999 - Jun 2006
Services Management Manager (Operations)
Telefónica Transmisión De Datos
Management of Services: CPEs remote management (Cisco, Motorola, Bay, 3COM), failures reception, remote diagnosis and solution
1997 - 1999
~2 yrs
Engineer (Operations)
Telefónica Transmisión De Datos
CPEs Installation coordination, configuration and maintenance for Data and Voice over FR (Motorola), ISDN and X.25 (Teldat) services
1996 - 1997
~1 yr
Engineer (Operations)
Public Switching Nodes for Data and Voice Network: Project, Installation, Supervision and Acceptance Tests (hardware and software)
1991 - 1995
~4 yrs
Researcher
Research on Optimization of Electrical Power Systems (Optimal Power Flows)
Sep 1991 - Mar 1993
Consultant
Design and Installation of a Customers Management program (writen in Cobol) for an electricity company
Jan 1991 - Jul 1991
Jun 1989 - Dec 1989
Team & coworkers
Colleagues at ISDEFE
Other employees you can reach at isdefe.es. View company contacts for 695 employees →
BB
Beatriz Benítez Blázquez
Colleague at IsdefeGreater Madrid Metropolitan Area, Spain
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ID
Isaac Dominguez Santos
Colleague at IsdefeMadrid, Community Of Madrid, Spain, Spain
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AR
Alberto Rodríguez García
Colleague at IsdefeSan Sebastián De Los Reyes, Community Of Madrid, Spain, Spain
View →
OR
Orlando Robaina González
Colleague at IsdefeGreater Las Palmas Metropolitan Area, Spain
View →
SG
Sara Galan Pulido
Colleague at IsdefeMadrid, Community Of Madrid, Spain, Spain
View →
JA
Juan Alonso Salvador
Colleague at IsdefeMadrid, Community Of Madrid, Spain, Spain
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LM
Luis Miguel López Esteban
Colleague at IsdefeGreater Madrid Metropolitan Area, Spain
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JM
José María Rodríguez-Izquierdo Flores
Colleague at IsdefeGreater Madrid Metropolitan Area, Spain
View →
OD
Oscar De La Fuente
Colleague at IsdefeGreater Madrid Metropolitan Area, Spain
View →
DR
David Rodríguez Sánchez
Colleague at IsdefeGreater Madrid Metropolitan Area, Spain
View →
Beatriz Benítez Blázquez
Colleague at IsdefeGreater Madrid Metropolitan Area, Spain
View →
ID
Isaac Dominguez Santos
Colleague at IsdefeMadrid, Community Of Madrid, Spain, Spain
View →
AR
Alberto Rodríguez García
Colleague at IsdefeSan Sebastián De Los Reyes, Community Of Madrid, Spain, Spain
View →
OR
Orlando Robaina González
Colleague at IsdefeGreater Las Palmas Metropolitan Area, Spain
View →
SG
Sara Galan Pulido
Colleague at IsdefeMadrid, Community Of Madrid, Spain, Spain
View →
JA
Juan Alonso Salvador
Colleague at IsdefeMadrid, Community Of Madrid, Spain, Spain
View →
LM
Luis Miguel López Esteban
Colleague at IsdefeGreater Madrid Metropolitan Area, Spain
View →
JM
José María Rodríguez-Izquierdo Flores
Colleague at IsdefeGreater Madrid Metropolitan Area, Spain
View →
OD
Oscar De La Fuente
Colleague at IsdefeGreater Madrid Metropolitan Area, Spain
View →
DR
David Rodríguez Sánchez
Colleague at IsdefeGreater Madrid Metropolitan Area, Spain
View →
3 education records
Álvaro Roy Couto education
Master In Ebusiness Companies Administration, Management, Ebusiness
Managers Development Program, Management
Industrial Engineeer
FAQ
Frequently asked questions about Álvaro Roy Couto
Quick answers generated from the profile data available on this page.
What company does Álvaro Roy Couto work for?
Álvaro Roy Couto works for ISDEFE.
What is Álvaro Roy Couto's role at ISDEFE?
Álvaro Roy Couto is listed as Digital Technology & Telecommunications Consultant | Operations Manager | ITIL 4 Certified at ISDEFE.
Where is Álvaro Roy Couto based?
Álvaro Roy Couto is based in Greater Madrid Metropolitan Area, Spain, Spain while working with ISDEFE.
What companies has Álvaro Roy Couto worked for?
Álvaro Roy Couto has worked for Isdefe, Liaison To Spain, Telefónica, Telefonica, and Telefónica Data España.
Who are Álvaro Roy Couto's colleagues at ISDEFE?
Álvaro Roy Couto's colleagues at ISDEFE include Beatriz Benítez Blázquez, Isaac Dominguez Santos, Alberto Rodríguez García, Orlando Robaina González, and Sara Galan Pulido.
How can I contact Álvaro Roy Couto?
You can use AeroLeads to view verified contact signals for Álvaro Roy Couto at ISDEFE, including work email, phone, and LinkedIn data when available.
What schools did Álvaro Roy Couto attend?
Álvaro Roy Couto holds Master In Ebusiness Companies Administration, Management, Ebusiness from Universidad Pontificia Comillas.
What skills is Álvaro Roy Couto known for?
Álvaro Roy Couto is listed with skills including Telecommunications, Strategy, Management, Project Management, Business Development, Service Delivery, Negotiation, and Marketing.
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