Álvaro Serrahima

Álvaro Serrahima Email and Phone Number

Digital Strategy Business Consultant at NTT Data @ NTT DATA
Álvaro Serrahima's Location
Madrid, Community of Madrid, Spain, Spain
About Álvaro Serrahima

With 3 years of experience in managing digital transformation projects for top-level global companies, ranging from the development of strategic plans to the implementation of different tools and process optimization, I've contributed showcasing proactivity and quick learning, and strong social, technical and techological skills.As a professional with a dual degree in engineering and business, I bring a unique blend of expertise that integrates technical and strategic thinking. My problem-solving mindset and analytical skills enable me to develop innovative solutions that align with business goals. I am eager to advance my career with roles that bridge technical challenges with effective decision-making.

Álvaro Serrahima's Current Company Details
NTT DATA

Ntt Data

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Digital Strategy Business Consultant at NTT Data
Álvaro Serrahima Work Experience Details
  • Ntt Data
    Digital Strategy Business Consultant
    Ntt Data Jul 2022 - Present
    Madrid, Community Of Madrid, Spain.
    - Hyperautomation of ERP processes. Analysis, design and Implementation of a new Dataverse-based tool, involving SAP process automations through BluePrism to transform resource planning and allocation management for a global company. Other tools: Excel(VBA), PowerBI.- AI powered transformation of customer service procedures: automating user requests and data management through natural language and image processing techniques and RPA. Tools: Dataverse, ChatGPT.- Engaged in statistical modeling of solar panels, predicting future prices through time series analysis. Created reports and a tracking interface portal. Tools: R, PowerBI, Shiny.- Market research for the development of a Generative AI Office. Analyzed GenAI market movements, profiled competitors and identified business opportunities and strategies.- Accelerated the digital transformation for sale agents. Collaborated in project coordination and gathering of user needs. Tools: Jira, Confluence.- Implantation of EU Digital Kit application process for a telecommunications operator. Designed the operation flows, collaborated with digital service providers, and ensured E2E process tracking from lead collection to provision.- BackOffice transformation for a telecommunications operator to improve appointment rates. Designed and implemented digital solutions to enhance service functionality and reduce call times.
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  • Everis
    Business Consultant
    Everis Aug 2021 - Jan 2022
    Madrid, Community Of Madrid, Spain.
    Business consulting. Focus on the transformation, implementation, and monitoring of technological solutions in the Telecommunications sector.
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  • Everis
    Business Analytics Consultant
    Everis Feb 2021 - Jul 2021
    Madrid, Community Of Madrid, Spain.
    Business consulting through data analysis. Utilizing the predictive capacity of data modeling to help companies improve their financial results, strategic management, and operational efficiency.Statistical modelsMarket variable predictionCreation of statistics tracking interface
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Álvaro Serrahima Education Details

Frequently Asked Questions about Álvaro Serrahima

What company does Álvaro Serrahima work for?

Álvaro Serrahima works for Ntt Data

What is Álvaro Serrahima's role at the current company?

Álvaro Serrahima's current role is Digital Strategy Business Consultant at NTT Data.

What schools did Álvaro Serrahima attend?

Álvaro Serrahima attended Pontificia Comillas Icai-Icade University, Pontificia Comillas Icai-Icade University, University Of Maryland, Pontificia Comillas University.

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