Alvaro Silva

Alvaro Silva Email and Phone Number

AiOps Solution Architect Manager @ ACCENTURE
São Bernardo do Campo, SP, BR
Alvaro Silva's Location
São Bernardo do Campo, São Paulo, Brazil, Brazil
Alvaro Silva's Contact Details

Alvaro Silva personal email

About Alvaro Silva

I'm playing the role of AIOps Solution Architect, supporting new deals (proposals, opportunities for new and existing customers), consulting projects related to Modern Operations for Server Monitoring, Network Devices, Cloud Monitoring for IaaS, PaaS and SaaS, IoT, Event Correlation, Machine Learning, automation, self-healing, auto scaling, auto ticketing, Intelligent Notifications, ITSM tools (like ServiceNow), APM and Infra as a Code, Metrics for KPIs and Dashboards.

Alvaro Silva's Current Company Details
ACCENTURE

Accenture

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AiOps Solution Architect Manager
São Bernardo do Campo, SP, BR
Website:
accenture.com
Employees:
636296
Alvaro Silva Work Experience Details
  • Accenture
    Aiops Solution Architect Manager
    Accenture
    São Bernardo Do Campo, Sp, Br
    View
  • Accenture
    Aiops Solution Architect
    Accenture May 2021 - Present
    São Paulo, Brasil
    I'm playing the role of AIOps Solution Architect, supporting new deals (proposals, opportunities for new and existing customers), consulting projects related to Modern Operations for Server Monitoring, Network Devices, Cloud Monitoring for IaaS, PaaS and SaaS, IoT, Event Correlation, Machine Learning, automation, self-healing, auto scaling, auto ticketing, Intelligent Notifications, ITSM tools (like ServiceNow), APM and Infra as a Code, Metrics for KPIs and Dashboards.
    View
  • Accenture
    It Infrastructure Manager
    Accenture Dec 2019 - Apr 2021
    São Paulo E Região, Brasil
    I worked as an Operations Manager for the Vivere platform with several clients in the Financial industry, in Brazil and Latin America. Ensuring SLA levels, establishing effective communication with the customer. Working with ITSM practices for the governance process.
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  • Dxc Technology
    Account Run Leader
    Dxc Technology Jul 2019 - Dec 2019
    São Bernardo Do Campo, Sp
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  • Dxc Technology
    Service Delivery Manager
    Dxc Technology May 2018 - Dec 2019
    São Paulo E Região, Brasil
    I was responsible for all Service Delivery for EDP Brasil account, granting the SLAs, establishing communication with the customer, hearing their demands and promoting the action plans and delegating to technical delivery teams to achieve the results. Working with the ITsm practices for processes governance. And, finally demonstrate the opportunities for projects and initiatives for customer analysis.
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  • Equinix Brasil
    It Solutions Architect - Pre-Sales
    Equinix Brasil Aug 2015 - Jun 2016
    São Paulo Area, Brazil
    My role was as Pre-Sales, I was responsible for the preparation of IT proposals: Design and Technical Solution of Cloud Computing, Virtualization Solution in VMware or Hyper-V, Storage and Backup Solutions, Network and Telecom, Hosting and Colocation.
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  • Hewlett-Packard
    It Technical Consultant
    Hewlett-Packard Sep 2011 - Feb 2015
    São Paulo Area, Brazil
    My role was as Project Manager in Operations, advising the Service Delivery in Project Coordination, managing ITIL-based Process Implementations; Conducting Executive Meetings with HP's internal managers and board, providing status, roadmap for initiatives and internal company projects, diverse projects such as:• CMDB Implementation - Configuration Management Database• Implementing Server Management - HPOM (HP Operations Manager)
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  • Iguatemi Empresa De Shopping Centers
    It Solution Architect
    Iguatemi Empresa De Shopping Centers Jul 2010 - Jul 2011
    My role was as Solution Architect and Project Manager, responsible for designing and managing implementation projects of IT infrastructure, engaging and managing third companies, ensuring the follow-up and evolution of implementations, highlighting several projects such as:• Implantation of the entire IT and Telecom infrastructure of the new Iguatemi Alphaville Mall, with Structured Cabling for telecommunications, voice and data services; This project involved the coordination of 30 outsourced people from 08 companies that provide IT services.
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  • Hewlett-Packard
    It Technical Consultant
    Hewlett-Packard Apr 2008 - Jul 2010
    São Paulo Area, Brazil
    My role was as Technician, responsible for the technical design and implementation of server management software and job management software for batch processing and 2nd and 3rd level of support, implementation of projects such as:• CA AutoSys R11 - this environment has become the main infrastructure for batch processing managing all HP customers Brazil, with capacity to process 04 million jobs / month;• CA Unicenter R11 - this environment was responsible for the monitoring and management of 4000 servers distributed among several clients.
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  • Electronic Data Systems
    It Infrastructure Engineering
    Electronic Data Systems Apr 1997 - Apr 2008
    São Paulo Area, Brazil
    My role was as Technician, responsible for the technical design and implementation of server management software and job management software for batch processing and support 2nd and 3rd level.
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  • Alcatel Lucent Brasil
    Trainee - Technical Support
    Alcatel Lucent Brasil Feb 1993 - Nov 1995
    Implemented the Windows NT File Servers in headquarter of this company, granting all technical support for file and print services and intranet services.
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Alvaro Silva Skills

Project Management Private Cloud Hybrid Cloud Cloud Computing Storage Manage Complex Projects Engineering It Management Team Leadership Pmp Microsoft Project Pmi Pmbok Network Design Itil Pre Sales Operating Systems Solution Architecture Servers It Service Management Vmware Oracle Microsoft Sql Server Windows System Deployment Disaster Recovery Data Center System Monitoring Automation Itil V3 Foundations Certified Autosys Infrastructure Virtualization Microsoft Office It Outsourcing Windows Server Linux Unix Ldap Sql Powerpoint Microsoft Excel Hosting Services Outsourcing

Alvaro Silva Education Details

Frequently Asked Questions about Alvaro Silva

What company does Alvaro Silva work for?

Alvaro Silva works for Accenture

What is Alvaro Silva's role at the current company?

Alvaro Silva's current role is AiOps Solution Architect Manager.

What is Alvaro Silva's email address?

Alvaro Silva's email address is al****@****ail.com

What schools did Alvaro Silva attend?

Alvaro Silva attended Escola Superior De Agricultura "luiz De Queiroz"​, Centro Universitário Fundação Santo André, Universidade Metodista De São Paulo, Colégio Barão De Mauá.

What skills is Alvaro Silva known for?

Alvaro Silva has skills like Project Management, Private Cloud, Hybrid Cloud, Cloud Computing, Storage, Manage Complex Projects, Engineering, It Management, Team Leadership, Pmp, Microsoft Project, Pmi.

Who are Alvaro Silva's colleagues?

Alvaro Silva's colleagues are Pradeep Ku. Behera, Hessa Nauaf, Wang Bo, Vamshi Goud, Tamilselvi Rathinavel, Akash Shetty, Mylene Beasley.

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