CV Labs is the heart of Crypto Valley, the most mature blockchain center in the world. CV Labs helps global startups, companies, and investors leverage blockchain technology and transform how the world interacts and transacts. We combine co-working, offices, large and small events, and research activities to create a unique global blockchain ecosystem.As Operations Manager at CV Labs Zug & Vaduz, I oversee the facility's day-to-day operations, ensuring the workspace is clean, functional, and safe for our customers and tenants. Manage the administrative duties related to rental agreements and management of our tenants, ensuring the quality and excellence of our services. In short, I am responsible for keeping our internal and external tenants happy.My daily tasks include the following:- Management of schedules and calendars- Fielding incoming and outgoing telephone calls and correspondence, such as mail- Maintenance of specific databases- Support with onboarding new employees and tenants.- Ensure an exceptional, customer-oriented service- Coordinate appointments for viewings and tours of CV Labs Zug and Vaduz- Sales and administration of rental agreements- Manage budget and finances- Maintain relationships with vendors and suppliers- Quick Response to tenant's inquiries and concerns- Development and implementation of policies and procedures to ensure smooth operations- Management of tenant's accounts- Support events and other activities to build and enforce the blockchain community.

I oversee the facility's day-to-day operations, ensuring the quality and excellence of our services and managing the contracts and relationships with our tenants. My focus is on keeping our clients happy.

As a volunteer for the Brazilian Women Group (Grupo Mulheres do Brasil), I have been able to get hands-on experience while organising conferences and networking events. I have been successfully producing advertising on various online marketing channels and developed qualitative and quantitative research. This experience has helped me to keep up with the latest online marketing strategies, which is a great starting point to enhance my skills.

- Reception of visitors and informing about Brasilea and current/upcoming exhibitions- Sale of tickets (cash, credit card, museum pass)- Telephone response- Forwarding of inquiries to the management or to the event manager- Joint responsibility for the organisation of the reception/museum area- Address maintenance, mailings and calendar management

- Cordinating the portuguese project I´m responsable for the translations and content creation for the portuguese speaking community.- As a newscaster: I record several informative videos for BAG and other Swiss institutions addressing various topics such as health, family life, and relevant current affairs

Temporary contract for Esteé Lauder and Sensirion

- Started as a trainee and after 6 months programme received the Ambima Certificate CPA-10 to work with financial market and an opportunity to manage and built my own premium clients portfolio (segment Uniclass).- Responsible for Business proposal and Credit defense.- Serviced relationships, and cross-sold financial products (equity, fixed income, derivatives and mutual funds), Loans (personal loans, credit cards, mortgages) and Insurances (life insurance, house and car insurance, mortgage insurance).- Responsible for Business proposal and Credit defense.- Customer Relationship Management: creating a human and empathetic relationship with customers, strengthening the bonds between the customer and the bank.

- Advertising space sales on the "Dia a Dia" magazine and "Diário do Grande ABC" newspaper. (biggest newspaper and local magazine of Santo André city and adjacent cities.- Skillful in presentation with strong ability in conducting negotiations in a persuasive manner.- Successfully identifying business opportunities, achieving sales targets, taking part in client meetings, and doing paperwork

- As a advertising account manager I could act as both the salesperson for the agency and as the client's representative within the agency (controling and reviewing publicity materials).- Keep work flowing into the agency, by establishing good relationships with clients (mainly in the automotive sector) and constantly overseeing the creative department's work.- Prospecting new customers while maintaining the relationship and management of clients - Elaborating and executing marketing, media and business plan - Briefing development

Worked for Volkswagen employed by T-Systems- Acessorized Dealership with issues referening to: products, price, stock and availability, delivery orders, checking invoices and incentive programs. - Contacting premium customers to invite them for exclusive events and special promotions.- Customer temporary lines related to the launch of new vehicles and information about recalls. - I took care of the Volkswagen website customer service chat

- Intership as junior account manager at AGICOM a company supported by the university Metodista that provides the nearby community advertising services and marking by low costs.- The students from the university apply for the job by an exam and an interview.- With this job I could acquire knowledge in the area prospecting customers, doing relationship and management of clients, elaborating and presenting business plans, briefing development, marketing planning, controling and reviewing the publicity materials.