Hebert Alves Email & Phone Number

Montreal, Quebec, Canada

• Responsible for controlling the inventory database in collaboration with the maintenance department, keeping the parts catalog updated, and communicating with suppliers when new parts are necessary.
• Negotiate with vendors costs, parts availability, and delivery time keeping positive relationships.
• Manage, and track purchase orders, ensuring compliance with company standards with Excel and Asset Works Fleet Focus M5.

Montreal, Quebec, Canada

• Oversaw warehouse operations giving support and in collaboration with the control center and B2B stakeholders, managing telecom equipment. Received, stored, and shipped materials based on customer requirements.
• Compiled and maintained computerized records in SAP of inventory, reports, inbound and outbound, cycle counts, and article status.
• Coordinated and expedited material flow between departments, sorting shipments by production, shipping schedule, and priorities.
• Moved materials between departments using handling equipment, including reach forklift.

Montreal, Quebec, Canada

• Assisted and monitored inventory levels to align with operational needs, collaborating with suppliers and customers for strategic planning.
• Organized stock replenishment and item classification, overseeing conformity checks and coordinating inbound and outbound deliveries.
• Optimized delivery schedules considering factors like equipment, workforce, and materials. Ensured seamless turnover by comprehending suppliers' situations in the portfolio.

Curitiba, Paraná, Brazil

• Provided end-user support for organizational systems, assisting customers’ requests by phone, e-mail, or intranet.
• Analyzed and filtered user requests by resolving their problems or dispatching them to the correct specialized support teams. Provided IT support for mobile devices, printers, and computers to Volvo associates on a.
• Researched and applied troubleshooting to the user’s computer via remote assistance. Instructed users to apply solutions on devices when remote assistance is not available;
• Maintained process and system documentation. Validated and uploaded master data into operational IT systems (SAP, AS400, etc.). Daily maintenance of organization data in different systems.