Pedro Alves

Pedro Alves Email and Phone Number

Global IT Service Manager @ FARFETCH
Braga, PT
Pedro Alves's Location
Braga, Braga, Portugal, Portugal
Pedro Alves's Contact Details

Pedro Alves personal email

About Pedro Alves

As Engineering Manager of Platform Live Engineering at Farfetch, my role involves ensuring a high standard of support from live engineering teams to the Farfetch platform. My primary responsibilities include:- Leadership and management of multiple Live Engineering teams composed by Site Reliability Engineers. This involves providing guidance, supporting their development plans, and facilitating growth opportunities.- Continuous monitoring of team performance and analysis of key performance indicators (KPIs) to drive ongoing improvements in service levels.- Development and maintenance of reporting and communication tools and mechanisms related to the platform's support.- Promotion and reinforcement of adherence to ITIL framework-based processes and guidelines.- Advocacy for and adoption of Site Reliability Engineering (SRE) principles within the Live Engineering teams.

Pedro Alves's Current Company Details
FARFETCH

Farfetch

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Global IT Service Manager
Braga, PT
Website:
farfetch.com
Employees:
3324
Pedro Alves Work Experience Details
  • Farfetch
    Global It Service Manager
    Farfetch
    Braga, Pt
    View
  • Farfetch
    Engineering Manager Of Platform Live Engineering
    Farfetch Oct 2023 - Present
    Porto, Portugal
    View
  • Farfetch
    Manager Of Ftech Service Management
    Farfetch Jan 2020 - Oct 2023
    Porto, Portugal
    View
  • Farfetch
    Senior Service Delivery Specialist
    Farfetch Jul 2018 - Dec 2019
    Porto, Portugal
    View
  • Celfocus
    Service Manager
    Celfocus Mar 2016 - Jun 2018
    Vila Nova De Gaia
  • Wipro Retail
    Service Manager At We Fashion
    Wipro Retail Oct 2013 - Mar 2016
    Maia
    View
  • Wipro Retail
    Service Consultant At We Fashion
    Wipro Retail Oct 2011 - Oct 2013
    Maia
    View
  • Alert Life Sciences Computing, S.A.
    Team Leader
    Alert Life Sciences Computing, S.A. Dec 2009 - Oct 2011
    Vila Nova De Gaia
    View
  • Alert Life Sciences Computing, S.A.
    Product Manager
    Alert Life Sciences Computing, S.A. Sep 2007 - Dec 2009
    Vila Nova De Gaia
    View
  • Alert Life Sciences Computing, S.A.
    Software Developer
    Alert Life Sciences Computing, S.A. Mar 2007 - Sep 2007
    View
  • Mni
    Sw Developer
    Mni Sep 2006 - Mar 2007
    View
  • Siemens S.A.
    Sw Developer
    Siemens S.A. Oct 2004 - Sep 2006
    View

Pedro Alves Skills

Software Development Pl/sql Software Project Management Actionscript Sql Eclipse Agile Methodologies Team Leadership Java Jira Scrum Uml Product Management Functional Specifications User Interface Team Management Requirements Analysis Oracle Topdesk Visual Paradigm Software Engineering Oracle Retail Rms Bi Publisher

Frequently Asked Questions about Pedro Alves

What company does Pedro Alves work for?

Pedro Alves works for Farfetch

What is Pedro Alves's role at the current company?

Pedro Alves's current role is Global IT Service Manager.

What is Pedro Alves's email address?

Pedro Alves's email address is al****@****ail.com

What are some of Pedro Alves's interests?

Pedro Alves has interest in Children, Civil Rights And Social Action, Environment, Education, Science And Technology, Human Rights, Health.

What skills is Pedro Alves known for?

Pedro Alves has skills like Software Development, Pl/sql, Software Project Management, Actionscript, Sql, Eclipse, Agile Methodologies, Team Leadership, Java, Jira, Scrum, Uml.

Who are Pedro Alves's colleagues?

Pedro Alves's colleagues are Kassidy Ng, Afonso Castro, Xinruo Zhang, Luke Raymond, Ben Lyons, Filipe Lourenço, Ana Fernandes.

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