Leandro Alves Email & Phone Number

Part-time manager at Digiforte (Digital Certificate and Signature) and Proluno (Marketplace and EAD). // Digiforte➔ Redesigned the go to market strategy, including new pricing and sales motion➔ Implemented of Outbound and Inbound channels➔ Designed the process, cadences and messages salespeople used on their day to day activities➔ Trained and coached a team of 2 SDRs and 1 AE➔ Worked closely with marketing team to develop new strategies for paid and organic traffic// Proluno➔ Implemented of Outbound and Social Selling➔ Implemented new processes and customer success policies➔ Established and maintained customer profiles, leveraging customer churn and satisfaction data to inform future initiatives and customer success strategies➔ Developed an internal system of tracking client needs, changes, and feedback to ensure appropriate and timely responses to challenges or requests.

Leadership of 7 people who worked on the technical development of SDRs and AEs, design and maintenance of processes and tools and support for commercial leaders.➔ Creation and implementation of the Career Track and Seniority Levels, keeping the turnover at 34%.➔ Coaching, achieving an average of 15% improvement in key indicators of SDRs/AEs➔ Development of a new Onboarding program, achieving a 62% reduction in Ramp-Up time, established in a period of 3 weeks.➔ Commercial Management System, containing guidelines for decision making, communication, rituals, routine and culture.

Fortaleza E Região, Brasil

// Responsible for planning, managing and leading the production of educational videos for major educational platforms, publishers and educational groups;➔ Management of 4 projects, with indirect leadership of 12 people and 84% of deliveries on time➔ Creation of road maps, schedules and work prioritization for major clients such as SAS and FTD➔ Leading innovation projects and creating prototypes for new formats and the Desenrolou series;

Fortaleza E Região, Brasil

// Leading 11 consultants in Fortaleza and São Paulo and dealing with sales representatives throughout Brazil.➔ 50% increase in sales volume and the highest result in the company's history with 182,000 new students acquired during management.➔ Strategic planning, KPI analysis, demand generation and funnel management;➔ Responsible for developing a Coaching and Continuous Training program;

Fortaleza E Região, Brasil

// Responsible for demonstrating the product, negotiating and closing contracts via Pipedrive and Meetime➔ 10,000 students sold and 43% conversion rate (Inbound and Outbound)➔ Detailed solution diagnosis for schools, specializing in cost reduction and school engagement➔ Outstanding in active listening, rapport, problem-situation diagnosis (SPIN) and forecasting results

Fortaleza, Ceará, Brasil

// Responsible for active prospecting of schools in SP capital and interior via INEP base➔ 21% outbound conversion➔ 30 effective calls per day on average➔ Outstanding prospect: Colégio Marconi (SP)

// Responsible for managing entrepreneurship projects at the Economics and Strategy Center (NEE)➔ Co-creation and management of the structuring of the 10 main demands of the industry with the participation of more than 300 specialists from Ceará, in a study entitled Strategic Agenda for Change➔ Participation in the design of 3 business generation events with themes related to Health, Startup-Industry and Energy➔ Participation in the qualification and germination of 100 startups with industrial solutions

Fortaleza E Região, Brasil

Atuante no projeto Redes Colaborativas, atuou no mapeamento de atores-chave e acompanhamento logísticos de workshops que culminaram na publicação da Agenda Estratégica de Mudança das Redes Colaborativas, estudo que contou com a participação de mais de 300 especialistas e fornece diretrizes para o fortalecimento do ecossistema de empreendedorismo, pesquisa e inovação e sustentabilidade no estado do Ceará.

Fortaleza E Região, Brasil

Líder do programa de federação de novas empresas à FEJECE, conseguiu triplicar o número de associações, expandindo a atuação do movimento para a cidade de Sobral. Articulou 6 eventos de fomento à criação de empresas juniores no interior do estado e 5 eventos de desenvolvimento de empresas não federadas.

Fortaleza E Região, Brasil

Trabalhou na reestruturação jurídica da empresa, garantindo a emissão de todos os documentos legais e da regularidade da organização perante os órgãos competentes. Responsável direto pela associação da empresa perante à Federação das Empresas Juniores e obtenção de certificados de qualidade jurídica da Confederação Brasileira de Empresas Juniores (Brasil Júnior)

Fortaleza E Região, Brasil

Atuante como implementador de uma metodologia de gerência ágil de projetos de software, causou um aumento da satisfação do cliente e uma melhora no fluxo de trabalho dos desenvolvedores. Responsável pela gerência de 4 projetos de web-sites.

Bacharelado, Engenharia De Computação

Engenharia De Computação